About Ulkotours - Who We Are

ULKOtours is one of the leading Russia and Scandinavia DMC, a Trip Advisor top rated travel industry service provider with extensive experience of over 10 years in catering to individual clients and large groups.

We are a fully licensed and insured tour operator registered with the ministry of Tourism in Russia, specializing in Shore Excursions and Land Tours to Russia, Scandinavia and the Baltic Sea region.

Our main office is located in St Petersburg, Russia close to the 'Marine Facade' Passenger Port, which provides for our clients' easy access and peace of mind, and allows us to efficiently handle the most urgent issues in almost no time.

We are active members of ASTA (American Society of Travel Agents) and CLIA (Cruise Lines International Association), official tour suppliers for a number of leading OTA.

All our staff has been screened and carefully selected to meet the highest standards of travel industry.
We have done our best to get you the most attractive rates from museums and hotels. We think each client is special and we are very serious about providing quality service. because we know this may be a once-in-a-lifetime trip for you, and we want you to be happy with it!

Our clients are our best advocates - check out our Testimonials and Trip Advisor Reviews!

We are real people behind ULKOtours that make everything work like a clock and we are happy to share our passion for travel with you!

     Elena Ulko - Founder and Owner
As passionate about travel as one can be, Elena works hard to promote ULKOtours and achieve the highest levels of service. She personally selects tour guides for the ULKOteam to make sure they are not only excellent professionals but also fun and outgoing personalities to make tours memorable and exciting. Elena is constantly working on expanding ULKO Travel Agent network and on offering more destinations around Europe for our clients.
She personally takes customer calls whenever possible.
Elena is a mother of 3 wonderful children, a passionate scuba diver and a cat person.
Contact Elena
     Anna Tolstun - CEO 
Fun and energetic, lovely and sweet, it's hard to resist Anna's charm. With ULKOtours since 2012, she dedicates all her time to improving our client service and to making tour organization easy and as smooth as silk. She gets the best deals from museums, hotels, restaurants and theaters so that you could take maximum from your tours without overpaying.
Contact Anna

     Olga Stepanova - Senior Operations Manager
With over 15 years of experience in tourism and travel, Olga is a true prof when it comes to making a tour work, scheduling an important event or simply planning a party. She will be happy to arrange something truly special for you, starting from going to a theater in a horse-driven carriage and up (but not limited) to taking a husky ride in snowy Karelia.
Contact Olga

     Ksenia Pugacheva - Customer Service Manager (English)
Although she is a professional soccer refferee by her original profession, Ksenia bears high passion for traveling, exploring new things and knows how to deal with people from different cultures. She handles your direct email inquiries, answers all your questions and helps you plan the best tour of your life.
In 2017 Ksenia will be debuting as a Licensed Tour guide for ULKO, since there had been so many requests. A mother of 3 wonderful children, Ksenia currently works from home.
Contact Ksenia

     Ksenia Malykh - Customer Service Manager (English, German)
Originally from a small town of Kirov, which is over 1,300 km  away from St Petersburg, Ksenia came to the Venice of the North to explore new opportunities and settle down. Young and ready to explore, Ksenia is patient and meticulous in answering all client questions, planning a perfect itinerary and making our clients' tour dreams come true! 
Contact Ksenia

     Elena Goryshkina - Customer Service Manager (Spanish, Portuguese)
Always on the go, Elena works both as a manager and as a professional St Peterbsurg tour guide with Spanish and Portuguese and is always happy to take tours that she has personally arranged. Elena works from home and travels to her summer cottage in Estonia often.

Contact Elena

      Maria Bunlon - Customer Service Manager (French, English)
Maria lives in France and is a licensed French-English-Russian interpreter and we are lucky to have such a great professional in our team. She is a mother of an adorable litle girl Angelique and works from her home near Paris.
Contact Maria
     Oleg Galiev - Development & Marketing Manager

Oleg develops our business networks so that you or your local Travel Agent would find us and you would go on tour with us! It is an intricate network of Who, Where and When, that makes it all work!
Contact Oleg

    Maria Lvova - Designer 
Maria is the expert when it comes to creating the right design for print or web materials and can understand our crazy ideas right away. Efficient and proffessional, she makes ULKOtours bright and colorful, attractive for both young and old, easily recognizable for our clients and fun for all!
Maria creates her masterpieces from home to be able to spend time with her lovely little girl.
     Maria Yurieva - Accounting & Bookkeeping 
Maria usually works from home and makes sure all our accounts are in good standing and that all client payments are going through. You can't even imagine how much bureaucracy there is in Russia (until you have to deal with it) and she skillfully takes care of it all.

     Olessia Gapottchenko - Office Assistant (USA)
Olessia handles all your deposit checks and refunds. If you are worried whether your payment has arrived, please don't hesitate to contact her.

Questions? Call us right now 1.855.866.8773 or email booking@ulkotours.com