Why Tour with

Some Why's that deserve your attention. We are different. We care.

"Still thinking whether to book with a reputable tour operator or save some $$ and book with a private guide? The decision is up to you, but we have just recently had a case of a client whose stay in St Petersburg had been ruined by a tour guide who forgot about the arrangement. Our managers were able to help those guests right in the port and joined them up with one of the shared tours we regularly run. Imagine arriving at a destination you do not know, and finding out your local guide has deserted you. Not the best feeling, right? Avoid that. Trust your experience with people who care!"

Elena Ulko, Owner of Ulkotours

Serving Travelers since 2003
It's hard to believe, but it's already over 16 years that Ulkotours has been on the market with the ULKO brand. We are live people behind ULKO, and we work hard to make your tour dreams come true! Our dedication to work and superb customer service has led to the publication of a dedicated chapter in Customer Service for Hospitality and Tourism, Chapter 11, by Simon and Louise Hudson, Goodfellowpublishers.
Over 15 Destinations Offered
Since 2003 we have considerably expanded our destinations coverage, and now we operate in 13 baltic ports along with other seven in-land destinations in Russia and Scandinavia. We carefully selected guides in these cities and interviewed them to make sure they match our 'Great Guide' criteria - they are knowledgeable professionals and fun personalities to be around!
Multiple Languages
We provide tours in all European languages, including Armenian and Romanian, as well as a variety of Asian, including Chinese (Mandarin), Japanese, Vietnamese.
Top rated on Trip Advisor
UlkoTours is a Certificate of Excellence Winner for seven years in a row since 2012, which celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year.
The Certificate of Excellence accounts for the quality, quantity, and recency of reviews submitted by travelers on TripAdvisor over 12 months. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least for our of five, have a minimum number of reviews, and must have been listed on TripAdvisor for at least 12 months.
Our tours are world recognized
Ulkotours is one of the main suppliers to the leading OTAs - Viator, Get Your Guide, Expedia, Shore Excursions Group, Project Expeditions, Musement, Civitatiz and some more.
NO Russian Visa Required
Cruise Ship passengers arriving in Saint Petersburg, Russia do not need a Russian Visa - we've got you covered! Everything that cruise lines are telling their passengers is not true - you CAN go on a private or small-group tour with a licensed tour operator like ULKOtours.
Special Needs Services
We have extensive experience in arranging tours for people with special needs and requirements, starting from families traveling with little children, special diet requests, or disabled passengers who need special attention and itinerary planning.
American Business Ethic
We are proud to promote American Business Ethics and practices. We regularly participate in US-based Travel Shows, attend CLIA meetings, and ASTA seminars. We are pleased to have a vast network of US-based Travel Agents that feel secure about entrusting their clients to us.
No Hidden Costs
All our tours are All-Inclusive, and you may travel at ease, knowing we will not ask for any additional payments for 'this and that.' Passengers of our Guaranteed Departure Tours (GDT) will even enjoy complimentary lunches that we included in all 2-day and 3-day join-in small-group tours.
Various Payment Options
ULKOtours accepts several forms of payments, including all major credit cards,  online payments as well as regular bank money transfers. We will be happy to prepare your documents in no time.
24/7 Support with Live Person
All year round, our managers are here to assist you almost round the clock. We work hard to make sure you are all set and covered, all your questions are answered and problems resolved. It's imperative for us to ensure our client's peace of mind and that communication with our back office is smooth and easy.
We Learn & Care
We understand that our clients' feedback is the most important source of information and our best means of education for improvement. We take each negative comment seriously (not that we have many!) and try to do our best to prevent similar situations in the future. Elena Ulko, the owner, always personally attends to each issue to ensure the client is happy. Your excited 'Thank You' notes delight us most - please keep sharing your feedback with us!

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Contact ULKO

Questions? Call us right now 1.855.866.8773 or email booking@ulkotours.com