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     Lena, 
     I want to add my appreciation for your excellent work. It was a pleasure meeting you and you made our St. Petersburg visit one I will never forget.

     Thanks

Jim
Russian Federal Registry of Tour Operators Baltic Cruise Association - Uniting Baltic travel experts for the benefit of all!

Testimonials

If you have taken a tour with us, we would be happy to publish your feedback!!

 

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UlkoTours - Private Tours, St. Petersburg, North-West Russia Write a review of UlkoTours - Private Tours

August 1-3, 2016

Elana,

I don't even know where to begin to tell you how much we appreciate all that you and your company did to make us have the trip of a lifetime. Everyone in the group was so impressed with your professionalism, organization, reliability and knowledge of the area. In fact, everyone commented on how the guides and excursions through the cruise ship did not even begin to compare to the service Ulko tours provided.

EVERY aspect of our experience with you was a success.  From the quality and reliability of the transportation, to the extraordinary access to venues, to the selection of lunch and dinner locales, to the order of itenerary, everything was perfection.  (The private tour of the Yusupov Palace was a particular favorite for many.)

Our Ulko guides were friendly, energetic and communicated with ease. Mary Anna was so patient and accommodating. She always went out of her way to honor our requests and answered any questions that we had. My mother-in-law has traveled the world and she said your guides and tours were the best she had ever experienced. Your hard work made my life so much easier since I was trying to please 24 people with different interests and ages. I was so relieved that we were in your competent hands.

Please let me know how I can best spread the word of how great we think Ulko Tours is. I have already told our travel agent through AAA Travels if she ever has anyone touring in that area that your group is the one to use. I will be happy to put reviews online anywhere that would be helpful to you. Please let me know specific sites that you would prefer. Feel free to share this email with your employees and prospective customers.  Your time and commitment is forever appreciated.

Thanks again,

Tonya Butler





27-29 July 2016

Daria Ivanova was our tour guide in St. Petersburg, Russia and she was amazing. Her command of the English language was excellent. She was informative, friendly and did everything possible to make our 3 days in St. Petersburg memorable. The vans were very clean and comfortable and Daria made sure we were on schedule but also allowed the flexibility to meet our wants. The restaurants she chose for lunches not only was the ambiance wonderful but more importantly they served delicious meals. I will definitely recommend ULKO and Daria to friends, actually I already have.

Ron and Sandra Bickers





July 1-4, 2016

A friend made the reservations for our group of 6 to have Ulco Tours guide us for excursions from our Baltic Cruise Line. We toured Warnemunde, Riga, Tallinn, St Petersburg, Helsinski and Stockholm. All guides were very professional and exceptional without question. Very enjoyable experience with particularly good value vs. the cruise line tours. I left my backpack on a tour bus in Riga and later contacted Ulco to retrieve it and ship it to me. Elena Ulco personally intervened to see that the backpack was retrieved and returned safely. It was totally my mistake, but Ulco Tours saved our bacon! I recommend Ulco Tours for the value oriented tour with exceptional guides! No hesitation!

Jim Swinney





June 2016

Dear Ksenia Malykh
Please forgive me, I am not an expert in Computer hence I cannot follow your
advise about feedback on your website. But I must tell you we enjoyed Marina
and the Driver Yuri it is his name right. They are very professional, Caring
and Compassionate. Marina made us feel this is the best of our tour of
Russia with them. Marina is an excellet tour guide & her knowledge about the
Russian Orthodox Cathedral is great, she made me feel interested with one of
the palace where Rasputin was assasinated. Moreover in the church of our
Saviour on Spilled blood (my favorite), she takes my hand & make sure we are
protected from the great crowd. She even went out of her way to take us to a
nearby bookstore so I can get the Poem of  Pushkin the poet in Russia for my
american doctor son-in-law who speaks and read Russian. Yes, if I ever
return to Russia, I will definetly ask for Marina as my guide. By the way
the car we used is very clean & smell good. Be assured I will highly
recommend ULKOTOURS to my friends who someday will travel to Russia. Ksenia
if you have a brochure on Scandanavia tour pls. send me. Again many thanks
for giving us your best tour guide & made our trip very memorable. Our best
regards.

Dr. ERLINDA VALDECANAS





July 1 & 2, 2016

Wonderful experience. Irina was a very knowlegable guide who, as a former history teacher in my other life, I could intelligently discuss the history of Russia. Alexandr our driver did a great job getting us around town and was extremely courteous.It was well worth the cost and I will defintely use them again when in St Petersburg which was an absolutely beautiful city. Thank You Elena, Irina & Alexandr.

Anthony Lopes





June 2016

What an amazing tour with Nadya our guide and driver Andrew. She made our 2 days in St Petersburg really special. She was so knowledgeable and friendly.this was a really well organised tour and ran liki clockwork. I would definitely recommend you, friends of ours have already booked this tour for July. Thanks Ulko Tours and Nadya

Gill Young





2016, May 24th through June 9th

I traveled with my parents and we had a great experience. We visited Moscow, St Petersburg, Tallin, Riga, Vilnius and Helsinki. We asked for tour guides that speak portuguese and everything was perfect planned and executed. We had opportunity to learn about history, food, culture, religion.... We really enjoyed everything. thanks to the tour guides, drivers and all Ulko tours team for this amazing vacation.

Andre Portella Cunha





May 29 and 30,2016

We had an exceptional experience during our trip to St. Petersburg. The tour was fantastic with a great guide and driver . Our guide (Margarita)was excellent at making our understanding of events and places very interesting and ,in many cases, educational. Thanks for a great time and an experience that we will treasure !

Ron and Marcia

Ron and Marcia Tipton





22 and 23 August

Planning cruise ship excursions for four adults and one child that included family members with medical and mobility problems was challenging. Using excursion bus transportation was not feasible.
Discovering Ulko Tours and discussing our needs with Elena set our minds at ease. Organizational Plans suited our needs and schedule including a private van that accommodated our group, a wheelchair, ease of mobility at chosen sights, as well as touring by private river/canal boat for three hours was delightful and ideal. Visitor’s Visas were provided as part of the package tour.
Even though we were 15 minutes early, our guides greeted us upon arrival after clearing Passport inspection.
Our plan called for 6 hours of touring. A few in our group thought it would be too long and tiring. Our hassle-free pace allowed all to enjoy entire program. We visited Church of Spilled Blood, St. Isaac's Cathedral as well as scenic panoramic drive including drive by Catherine's Palace, Fyodorovsky, Hermitage, etc. Had delicious lunch at Sadko Restaurant.
After our fantastic tours, we were thoroughly impressed with our guide’s friendliness, wealth of information, professionalism, and knowledge. Since she attended school in USA, her English was perfect. She also speaks German.
Our driver’s cheerful disposition, careful and safe driving despite others on the roads that were not so prudent was reassuring. He was a great help with wheelchair for 9 year old who is recovering from second leg fracture

Mary Ann Kusner





August 22 and 23, 2015

August 22 and 23, 2015 – St. Petersburg, Russia

Planning cruise excursions for four adults and one child that included family members with medical and mobility problems was challenging. Using excursion bus transportation was not feasible.

Discovering Ulko Tours and discussing our needs with Elena set our minds at ease. Organizational Plans suited our needs and schedule including a private van that accommodated our group, a wheelchair, ease of mobility at chosen sights, as well as our second day spent touring by private river/canal boat for three hours was delightful and ideal. Visitor’s Visas were provided as part of the package tour.

Even though we were 15 minutes early, Nadya and Andrew greeted us upon arrival after clearing Passport inspection.

Our plan called for 6 hours of touring on the first day. A few in our group thought it would be too long and tiring. Our hassle-free pace allowed all to enjoy entire program.

After two fantastic days of touring, we were thoroughly impressed with Nadya’s friendliness, wealth of information, professionalism, and knowledge. Since she attended school in USA, her English was perfect. She also speaks German.

Andrew’s cheerful disposition, careful and safe driving despite others on the roads that were not so prudent was reassuring. He was a great help with wheelchair for 9 year old who is recovering from fractures of her hip and leg as well as her grandfather who uses a cane. In addition, Andrew always brought the van as close as possible when picking us up or leaving us off at destinations.

Upon Nadya’s recommendation, we stopped for a delicious lunch at the Sadko Restaurant across the street from the Marinski Theater. Great choice!

Ulko Tours www.visitsaintpetersburg.com will be first on my list when planning future trips to Russia and the Baltic Sea area especially since our costs were a fraction of those charged by cruise ship. I will never pay cruise ship prices to be herded around on buses to places of no interest to me or be left for extended period in a shopping area for the benefit of the cruise ship. likiwise, I will highly recommend Ulko Tours to my family and friends.


Mary Ann Kusner





11th and 12th July 2015

Elena,Our St. Petersburg shore excursions were the highlight of our 24 day Scotland & Baltic cruise.Our guide (Mariana)was extremely knowledgeable and friendly. Tolerant of older people and did an excellent job keeping everyone together and informed of their surroundings. Our driver never kept us waiting and did great job in busy traffic.

David & Helen Cowie





June 4-5, 2015

Vince and I would like to provide you feedback on our recent 2 day St. Petersburg tour with Marianna (guide) and Slava (driver). We will follow the format of the Ulko Tour Feedback Form:

Appearance: Professional – On both days, Marianna was dressed in neat professional attire. She wore the Ulko badge. When visiting temples/churches/mosques she had a scarf accessible to wear as a head covering. Slava was also dressed in clean, neat clothing.

Language Proficiency – Marianna’s proficiency with English was outstanding. There were very few words that she could not immediately command and understanding her was never a problem. Slava also understood English very well.

Organizational Skills – Excellent skills were demonstrated when we requested to deviate from the regular tour. Marianna and Slava were able to adjust and re-organize the tour to make it more meaningful for us. While we would have been agreeable to maintaining the prescribed schedule, their willingness to accommodate our request was commendable.

Friendliness – Both Marianna and Slava were openly friendly and showed a willingness to share Russian culture and accept ours.

Historical Knowledge – Marianna excelled in this area. She truly knew answers to every question we asked. Her historical knowledge is extensive. We must add that Slava was also an addition to the tour; sometimes, he would share with Marianna a small story about memory or event in a specific area that greatly added to our experience. It was wonderful for us to hear about his experiences and we greatly enjoyed this.

Road Safety – Slava was an outstanding driver. We never felt unsafe with him. He was always able to find a location close to where we needed to be to drop us off or pick us up.

Punctuality – Marianna and Slava were in constant communication. We NEVER waited for him to arrive anyplace. He was always there waiting for us. His car had the ULKO sign clearly displayed on the hood.

Cleanliness – The car was very clean and free of any odors.

Air Conditioning – Temperature of the car was perfect. Slava often checked if we wanted it cooler or warmer.

Meals –
We enjoyed the restaurants that were chosen. The food and selections were excellent. Although we did have some difficulty with our credit card in the first restaurant, Marianna paid the bill and then we paid her in Euros (which worked out fine with us).

We were very pleased with Marianna and Slava. They worked well together as a team. Slava is an excellent driver who is very careful with his passengers (he opens/closes doors, makes certain they are safe, drives well). Marianna is an outstanding guide who has an excellent knowledge of history and a warm personality.

Elena – We will leave a review on TripAdvisor in the near future. We will also go on Cruise Critic and leave a post there.

Please let us know if you have any questions about our tour in St. Petersburg. We will be happy to answer them.
All the best always!

Madeline & Vince Kovarik





May 24 and 25, 2015

We just got back from our Baltic Cruise and were very much pleased with the excellent guided tour provided by the ULKO tours Company. We are especially happy with the 2-day tour at the Russian federal city St. Petersburg including the Pushkinsky District. Our tour guide Marina is extremely knowledgeable and very kind. She managed the entire tour efficiently and flexibly, meeting and exceeding our expectations. We had a group of eight people and booked the tour as “group tour”. But what we received was liki a private tour and each of us was treated liki VIP! The driver was also very professional and punctual. At each scenery stop, he always gently held our hands, making sure everyone get off the bus safely. During our river tour, he treated us a bottle of champagne and some chocolates, which made the river tour even more cheerful. With the limited time window, both Marina and the driver tried their best to show us all beautiful/historical places. We were truly thankful to them.

We also would liki to thank Elena and Ksenia. They worked very hard behind scenes, arranging the schedules and itinerary details which made our tour smooth.

Thanks all for your excellent service! We will recommend your company to our friends without any reservation.

Very best regards,

Xiaobing & other seven people from USA





September 4-6, 2014

 

Hi Elena,

I just posted a review (glowing!) of our tour in St Petersburg to Tripadvisor.  It will probably take a week or so to post. 

I want to thank you for all the work you did, and I particularly want to tell you just how great your Anna is.  She was, in a word, spectacular.  Knowledgeable, erudite, flexible -- everything you could want in a guide.  She is truly a jewel and I have heartily recommended her on Tripadvisor. 

If you ever need a personal recommendation, just let me know.  We were more than pleased!

Margery Pfund





September 5 and 6, 2014

Elena:
You promised us a great time and it was definitely delivered.All the tours were well planned and executed,
Maria and Daniel were great. The tour was so well2
planned that we have seen a lot for such short period of time. We have been impressed with St.Petersburg and Stockholm especially.
Booking with you was a very smart decision on my
part. I would definitely recommend your services
to all my friends in the future. And I wish you expand your services to other countries ,because
it seems you are very capable at what you are doing.
Best wishes

Inna and Michael

Inna Goretsky





September 5-6, 2014

Elena!

Going though papers after returning from Europe, I discovered that I still had the TOUR FEEDBACK FORM in my possession. Please forgive my tardiness.

I wish to report that your tour with Maria as our guide and Daniel as our driver couldn’t have been better. Maria’s command of English and her knowledge of historical facts pertaining to Russia - both past & present were superb. Her presentation in the Hermitage was especially helpful as the museum was absolutely packed with tourists. We will definitely recommend your tour to any of our friends or associates that are considering a visit to St. Petersburg.

Our tour was on 5 & 6 Sep 2014 arriving St. Petersburg on the Royal Princess. For all ratings, please give Maria and Daniel your highest marks. What was our favorite part of the tour? My wife favored the canal boat ride on the Neva river; mine was touring Catherine’s Palace and the Church of the Spilled Blood. I would add the Hermitage, but the crowds distracted from fully enjoying our experience there.

Regards,

Robert Herrmann





September 2-7, 2014

We have just returned from our Baltic Cruise and wish to comment on the excellent service we had from Ulko Tours. There was only one disappointment and that was the Helsinki part. We were given the wrong starting time , so were on the quay about 2 hrs  early . A phone call to the office did clear that up eventually. The guide on the tour was also the worst . All the others were great . Our favourite guide was Mariane in St Petersburg , and the driver Alexei. They were excellent. Mariane knew her stuff and told it to us in a most engaging manner , and also had some humour when required. Alexei was a most excellent driver.

This one let the team down I feel . However, I will recommend your company for others.

 

Regards

Herman Pouwels





August 23 - August 25, 2014

We have nothing but outstanding praise for ULKO Tours. While on our Baltic Cruise we had 3 days in St. Petersburg, using one day to take the speed train to Moscow. Our guide for the entire 3 days was Margarita and we cannot say enough about her. Bright, articulate, professional, humorous and exceptionally well organized. We loved her and she was the highlight of our trip. We were on a rapid pace to see all that we could in our 3 days and Margarita covered it all. Her knowledge of Russian history is astounding. We were impressed by every facet of our experience with ULKO Tours. They may not be the least expensive but you get what you pay for and we would use them again if or when we return to the Baltic Region.

Dick and Terry Goodrich





August 9-10, 2014

Hi Elena,

I think I wrote favorably on your facebook page, but wanted to also let you know personally how pleased we were with virtually every part of the tour St. Petersburg we took in early August. You were excellent to work with in the planning stage, and Margarita (spelling?) was extremely knowledgeable and helpful. She is also a delightful person. I highly recommend your company and service.

Richard Snider





August 9&10/2014

We were extremely happy with our 2 day private tour in St Petersburg with Ulko Tours.
Our guide Marianna was excellent , spoke perfect English , was very interesting in all her her explanations about the sites and history and was very helpful to all our group.
Anton our driver took us safely everywhere .
Ulko tours delivered everythig we were promissed and we were very pleased
Ksenia was also wonderful in helping us design the tour that we wanted.
Thanks

Sara Kallif





August 9, 2014

I would like to tell you how much we enjoyed ourselves in St Pertersburg.It was a wonderfully experience ,well organised and Marina,our guide,was a joy.Nothing was too much trouble for her and we were able to enjoy the day with no stress at all. We always felt safe with our very careful driver,Ivan.

We will certainly recommend your company to anyone we know who are going to visit St Petersburg.

Thank you for a fantastic experience

David Ellis





August 3-4, 2014

The tours were great! If we were to rate the tour guides on a 1 to 10 scale we all agreed that Boris, Marianna, and Maria would get 10s, Helen a 9, Eva a 7. Boris and Marianna were incredible, Maria a real sweetie, Helen was terrific; all of them warm, friendly, confident, attentive, and knowledgeable. Eva, in Helsinki was good but a little standoffish. The problem everyone had, including some of the other travelers, with the Helsinki tour was the timing. We only spent about a half hour at the wonderful market, and right after breakfast; while we spent 45 minutes at the Church of the Rock in the early afternoon. It should have been reversed time wise and on the schedule so that we could have enjoyed a nice seafood and fresh fruit lunch at the market. Too much time at the church. Helsinki was also the least favorite of the cities we saw. 

I am going to give your card to my travel agent with a strong recommendation that she refer other clients to you, and I plan to do the same on Trip Advisor.

Kent Caruso





July 31 - August 2, 2014

Elena, just a quick note to report how pleased we were with our 3-day tour last week. All the arrangements (car, entrances, timing) were perfect, but Margarita was the gem. Her knowledge was encyclopedic, even on questions that we threw at her about things we drove past; her enthusiasm for the history and the art made it seem like she was happy to be everywhere we were rather than just going through it one more time; and her English, in guiding and in conversation, was superb. Also, we loved her laser-like focus in getting us ahead of, around or through any crowds, and overall she was just fun to be with. We hope that you'll pass our comments on to her, and thanks again.

E & L, Toronto, Canada





July 7-9, 2014

We all wanted to pass on our best wishes for a marvellous 3 day tour. Darya was fantastic and we thoroughly enjoyed our time with her. It was great to get into all the attractions without having to waste time lining up . We highly recommend Darya and will be including a most positive comment on trip advisor.

Please also give our best to Sergie, our driver. He got us everywhere in a safe and timely fashion.

All the best and thanks again.

Phil Davy





July 8-10, 2014

Hi, we just want to thank everyone at ULKOtours for making our trip a memorable one.  Please send picture to Nadya.

Regards,

Fely Law





June 28-29, 2014 (Part 1)

Hi Elena,

Here is the Tour Feedback Form we received while touring with your company. We forgot the form in our state room so we are sending you a photographic copy. In all of our internet searches, finding Ulko has to have been our most successful. Your two day tour of St. Petersburg far exceeded our expectations. Anna (St. Petersburg) and Matthew (Berlin) were exceptional guides, as were the others.

Thanks again for contributing to a wonderful vacation.

Sincerely yours,

Leonard and Rosemary Langley





June 28-29, 2014 (Part 2)

Hello Elena. I am Leonard Langley's wife. We booked a five city tour w ULKO Tours on our recent Celebrity cruise (6/21-7/5). We were SO IMPRESSED!!
I wanted to let you know that I DID review you on TripAdvisor almost immediately after arriving back home. I was that pleased with your services. Many people have read my review and I've received numerous "helpful" responses from Trip Advisor readers.
We are happy to recommend ULKO Tours to everyone we meet and have. Many of our friends had already toured Russia (St Petersburg) but were amazed when we told them of the wonderful itinerary, guide, and PRICE!!
Have a wonderful day and thank you again for being almost solely responsible for the incredible St Petersburg experience (as well as for the other 4 port cities!).

*Here is the other side of feedback form:

Leonard and Rosemary Langley





June 2014

Hi Elena!

Just finished my review at trip advisor! Thanks again for our wonderful tour. Mariana was unbelievable.

I'm not sure if I already told you.... But what would be nice is if you could give to your clients a sheet of paper containing the family tree of the Royals. Names and positions including who is married to who, whose kids, parents are they...etc)

It can get so confusing as the tour guide gives her spiel and information about the emperors, kings, queens etc. A diagram or family tree would be so helpful as reference. We were all so interested but really would lose track on who is who.

Thank you.

Bim A. Zulueta





May 31 - June 3, 2014

Dear Elena,

Margarita and Edward were fabulous. Thank you for arranging such excellent guide/driver! She was intelligent, extremely knowledgeable and lovely to be with and talk to ....Edward was patient and accommodating. Tommy became lame and had to have a wheel chair. Edward pushed him around in the rain all day through both of the palaces.

Great trip and your company made our stay in St. Petersburg.

Thank you.

Best,

Merritt and Jane Jones





May 2014

Thank you so much for a wonderful three-day tour we had with Marina. She was incredibly professional, knowledgeable, and clearly enthusiastic about her job.
We would love to have her guide us next time we are in st. Petersburg.

Yana





August 2013

 

We were in St Petersburg for 3 days at the end of August 2013 during a Baltic Cruise.
We wanted a private guide so that we could see the major sights at a comfortable pace, and Ulko Tours (and our guide in particular) were recommended by friends who had a similar holiday in 2012. The organisation was perfect – our guide and driver were on the dockside at the appointed hour each day, and we spent one day in the City (including the Hermitage), one day visiting Catherine’s Palace and Pavlovsk, and the last day at Peterhof and back in the City.
Our guide and driver were both very pleasant and competent. Although we are in our mid – 70s, the pacing was perfect, and our guide’s English and her knowledge of history, art and culture was encyclopaedic.
Naturally this was an expensive tour, but in our opinion, for what we anticipate will be our only visit to this magnificent city, it was worth every dollar of the cost. We are glad that we were a group of only two people (plus guide and driver) as it gave us the freedom to spend our time exactly as we wished.
Had we had more time, we would have made a second visit to the Hermitage, as there is more to see than can be fully appreciated in a single visit.
In conclusion, it is difficult to imagine a tour of St Petersburg that would have satisfied our reqirements better than did Ulkotours.
Roger Sutton,
Vancouver,
Canada.

We were in St Petersburg for 3 days at the end of August 2013 during a Baltic Cruise.

We wanted a private guide so that we could see the major sights at a comfortable pace, and Ulko Tours (and our guide in particular) were recommended by friends who had a similar holiday in 2012. The organisation was perfect – our guide and driver were on the dockside at the appointed hour each day, and we spent one day in the City (including the Hermitage), one day visiting Catherine’s Palace and Pavlovsk, and the last day at Peterhof and back in the City.

Our guide and driver were both very pleasant and competent. Although we are in our mid – 70s, the pacing was perfect, and our guide’s English and her knowledge of history, art and culture was encyclopaedic.

Naturally this was an expensive tour, but in our opinion, for what we anticipate will be our only visit to this magnificent city, it was worth every dollar of the cost. We are glad that we were a group of only two people (plus guide and driver) as it gave us the freedom to spend our time exactly as we wished.

Had we had more time, we would have made a second visit to the Hermitage, as there is more to see than can be fully appreciated in a single visit.

In conclusion, it is difficult to imagine a tour of St Petersburg that would have satisfied our reqirements better than did Ulkotours.

from Vancouver, Canada.

 

Roger Sutton





August 2013

I booked tours in 4 different cities in the Baltic on my 12 day cruise in August 2013 with Ulko Tours.  I was very satisfied with the way these tours were conducted and the scope of what we were taken to see.  All the guides were very informative, accessible and looked after us well; the transportation and drivers were fine and obliging.  Ulko Tours picked us up and returned us to the ship after each tour.  They also gave me a beautiful full colour book about St Petersburg as a gift and provided bottles of water. I saw a lot, learned a lot and am very thankful to Ulko Tours for providing me with these pleasant memories.

Claire B





14/15th August

We arrived on 14th August on the Carnival Legend for a 2 day stay in St Petersburg . As a family of 8 including 3 teenagers and an elderly mum still recovering from a recent hip replacement we decided, after much research to use the ULKO tours Easy 2 Day tour of the sights of the city. The cost of the tour was considerably less than that offered by the cruise line but without doubt, the visit was so much better thanks to the service provided by this company. Our Guide Marina was an absolute treasure. Her English was wonderful, the commentaries she provided were excellent and the use of headphones on the first day meant that none of us missed out on any of the information she shared with us.
There are so many amazing sights to see in this beautiful city, that the planning of the 2 days before you arrive is vital. Ulko tours did not disappoint on this front. Thanks to the company and our guide Marina,everything ran so smoothly with tickets purchased quickly and even photographs of our group taken throughout the day. Our driver Vladimir ensured we arrived to the different sights in time to avoid having to queue and parked as close as he could to the attractions to reduce the amount of walking for our Mum .
Luckily, the weather worked with us as on the first day, which was sunny, we visited the Peterhoff Gardens and Catherine's' Summer Palace. Traffic in the city does seem to cause difficulties keeping to schedule but we did manage to return to our ship and change in time for three of us to go to see a beautiful performance of Swan Lake at the Alexandrinski Ballet.
On the 2nd day, the rain was non stop and this gave us the chance to wear the 'Overcoats' provided. To say that this was amusing would be an understatement and I have to admit that it took us rather a long time to stop laughing over this - I think the photo attached might explain why. I would suggest that Ponchos would be more practical. Fortunately we visited St Peter & Paul Fortress and the Winter Palace most of which was indoors and also had a lovely meal in a local restaurant. We had realised the 3 hours at the Winter Palace would be too much for Mum so Marina made arrangements to hire a wheelchair for this part of the visit. The rooms in the Hermitage were again amazing and Marinas knowledge of the history of the building and art exhibitions added an extra dimension to this visit. Unfortunately, we were unable to do our final visit to see inside St Isaacs Cathedral as we were worried about getting back to our ship on time.
Thank you once again to Marina, Vladimir and Ulko Tours for making our visit to St Petersburg such a memorable experience
My wife has also posted this review on Trip Advisor. Hope it generates more business for your company.

Keith Wakefield





July 7-8, 2013

Two years ago, my wife and I had an incredible three-day visit to St. Petersburg (July 17-19, 2011) during a Baltic cruise. After much research, we decided to use UlkoTours as our guide and joined a group of 10 Baltic cruisers. We had such a marvelous time that we booked another Baltic cruise this year that had almost no overlap with our earlier trip except for another two days in St. Petersburg (July 7-8). Without hesitation, we decided to use UlkoTours again, this time just for the two of us. I let Elena Ulko know what we wanted to see, and she turned my list into a workable two-day itinerary. Elena also assured us that we could travel again with Margarita, the same great guide we had in 2011. Now, we have had two great tours of St. Petersburg thanks to UlkoTours! Elena Ulko is a delight to work with in the business end of things, from the initial pre-visit planning to making the final payment. And we were incredibly fortunate to work again with Margarita as our guide. In addition to being incredibly knowledgeable, Margarita once again took wonderful care of us and made us feel very special. With our great driver, Edward, Margarita made sure that we saw everything on our pre-planned itinerary plus lots of extras. I cannot recommend UlkoTours highly enough. We can't wait for our next visit to St. Petersburg -- with UlkoTours! -- Frank G.

Frank Gulino





8th and 9th July 2013

Having longed to visit St Petersburg for many years we where not disappointed with our day spent with Ulko Tours. Your guide Elena took us on a one day magical tour of this magnificent city. We all know that you cannot even scratch the surface on a day tour but the expert knowledge and insight into Russia and it's culture Elena gave us was an added bonus to the tour we had asked for and was planned in advance with Elena Ulko personally. I love Pushkins writing and we had asked for his apartment home to be included in our day, Elena waited patiently for us every step of the way, she educated and delighted us the whole time we spent with her. I would go as far as to say that the time we spent that day and the information we came away with was worth double what we had paid for the two person escorted tour. The driver Yuri was charming and courteous and Elena was perfect, we cannot find fault with one aspect of the day spent with Elena. Thank you Elena Ulko for introducing us to your tour guide Elena she is amazing and so is St Petersburg :)

Gay and Tony Willcocks





June 28-29-30, 2013

ULKO tours was as excellent as promised. Our delightful guide Elisabeth made our trip come alive with the history of the city. We are now eager to read more about Catherine the Great and the rest of the Tsars. Both Elisabeth and the driver were professional, while never losing the personal touch. We also enjoyed the flexibility of a private tour, and Elisabeth was able to alter our tour to include some spontaneous detours. She was such a pleasure to spend three full days with, and her advice was always on target.
Elena ULKO was and is clearly highly organized, and is able to take charge of all of the details, including providing tours in the other cities we visited. She also was able to arrange tickets to the ballet and helped us to plan our trip.
ULKO Tours deserves kudos for its service, guides and overall quality of tours

Lois





July 2-3, 2013

Maria was a fabulous tour guide. She is very knowledgeable. We took the two day intensive tour and saw all of the major highlights of the city, plus a boat tour and two great lunches. I highly recommend Maria and Ulko tours.

Kim





June 16 - 17, 2013

Our group of six purchased the 5 city tour on our Baltic Sea Cruise. Everything worked perfectly. The guides and buses were always waiting for us when we got off the ship, and the tours and guides were excellent. Margarite in St. Petersburg was outstanding with a doctorate in both English and Art History. The group sizes were small (usually 8 - 11)on small buses, so it was more private. I would definitely recommend ULKO Tours.

Claudia Aldrich





8-9 June 2013

My wife and I and two friends explored St Petersburg with Margarite as our guide.

Every aspect of this tour from booking, pick up and various visits went liki clockwork.

Margarite had excellent knowledge of every site we visited, and a happy knack of ending up at the front of every queue - saving hours.

The package was intensive but did enable us to see everything - the timing of each days activities was excellent.

Margarite also provided fascinating insights into life in Russia for the average citizen.

I would recommend Ulko Tours for St Petersburg without hesitation

Norm Henstridge





August 17-20, 2012

Ulko Tours organized a excellent and enjoyable 4 days tour for our group of 18 people which consists of elders and young children. They were quick in responding to our requests and could arrange everything for us without delay. We had also have a amazing guide, Mariana, who was very knowledgeable and informative about all the places in St. Petersburg, and always carry a smile on her face. The whole tour were well planned and on time. Restaurant and food choices were excellent too. We enjoyed every moment in the beautiful city of St. Petersburg except on the last day when we missed our train from St Petersburg to Moscow. But thanks to Elena's prompt arrangement that we could manage to go to Moscow by plane on the same day without messing up our travel plan. Elena actually bought the air tickets and waited for us at the airport before we arrived there! I would high recommend Ulko Tours to everyone.

Sylvia Chow





St-Petersburg September 11-12th, 2012

We went on a Baltic cruise and were stopping 2 complete days in St-Petersburg. Shore excursions offered by the ship were very expensive and were not covering everything I wanted to see. I contacted Elena at Ulko Tours and provided her with a list of sites we wanted to visit with a minimal number of persons. Elena prepared a fantastic program with only 10 persons at a very reasonable price. We had an incredible guide; Diana and we were in safe hands with our driver. Diana was extremely knowledgeable and was very nice with all of us. Lunch was included in the 2 days tour and the choice of restaurants was classy and the meals were very good. If we ever go back to the Baltic, we will definitively do business with Ulko Tours, they are the very best company tours we ever had to deal with. Linda & Ginette from Montreal,Quebec, Canada

Linda Roussille





August 28 2012

We had one day in St Petersburg and Tatiana made it the highlight of our trip. We did the one day intense tour and it was nothing but phenomenal. Tatiana was extremely knowledgeable and answered all of our questions and adapted to our pace. I highly recommend Ulko Tours to anyone looking for a top notch tour company. Thank you for the once in a lifetime experience.

David Yarrington and Debbie Gardner





August 25, 26, 2012

A wonderful experience in a very beautiful city!! Ulko Tours was easy to work with, provided us with Tatiana, a very knowledgable and pleasant tour guide, and we saw and enjoyed so much in two days. Ulko Tours planned an itinerary that left our heads spinning with the beauty. They furnished water bottles and rain ponchos plus the essential audio receivers for a great tour. I can't recommend them highly enough!

Roxy and Jim Hoehn





August 25 and 26, 2012

What a wonderful and informative time we experienced while visiting St. Petersburg. For two days Tatiana, our guide patiently and efficiently "toured" us around. We were continually amazed at the scope of her knowledge -- she was able to answer whatever questions our group of 18 threw at her -- including the gravity systems of the fountains in the area and much more. She did your company proud, and we would wholeheartedly recommend Ulko Tours to others. Thank you for making our time in Russia meaningful and special.

Laun and Barbara Reinholtz





July 29-30, 2012

The guide was very professional, higly knowledgabe, and flexible. We received VIP treatment and were able to pass by some of the long lines and move smoothly. Added a few extras. Driver was polite and professional.

Stan and Kay Klein





August 1-2, 2012

Diana was our guide in St. Petersburg, and we very much enjoyed our time with her. She was extraordinarily well informed, and shared not only her extensive knowledge of the marvelous sites and museums, but gave us a fell for the Russian people. She handled our itinerary, which was intense, in a way that minimized crowds and lines. We had the Hermitage almost to ourselves! She even managed to squeeze in experiences that we did not anticipate, but that gave of a glimpse of the ordinary lives of Russians today. She's a treasure! Thanks!

Joan Cain





July 9th and 10th

My wife, I and two friends had an absolutely fantastic tour of St. Petersburg on July 9th and 10th. Our visits to the Hermitage, Catherine Palace, Peterhoff, Peter and Paul Fortress,St. Isaacs Cathedral, the Church of the Spilt Blood,and the Grand Choral Synogogue were fantastic. Our tour guide, Marianna, was a fountain of knowledge and and could not have been better. Although I had been to St.Petersburg before on busines, I saw and learned a great deal more from Marianna. Our driver was also excellent.
I would highly recommend Ulko tours to anyone wanting to take a tour of St. Petersburgh.

Art Strosberg





July 8-9, 2012

I am 17 years old, and I traveled with my family on a Baltic Cruise. Our tour guide in St. Petersburg was wonderful. Diana was very knowledgable, professional, and very experienced. She also personalized the tour for my family's wishes. Diana helped us avoid abominably long lines, so we had a chance to see all the magnificent sites. Our driver, Anatoly, was an experienced driver and made us feel very safe. I cannot thank Elena, Diana, and Anatoly enough for a wonderful experience.

Simon Kumets





06-21-& 6-22-2012

this is in addition to my wife Ellie Pajita comments on Ulko Tours.
I retired from a sales & service institution after 31 1/2 yrs. and felt compelled to say that Ulko delivered all the aspects of integrity, service a consumer liki us felt for the 2 days in St. Petersburg and also a 3 day in Moscow especially when you only get to know this company thru the internet. Elena Uko and her tour guides personally met us in St. Petersburg to make sure our group of 64 is well taken care of. Extend our appreciation to your guides, staffs & drivers for a job well done.

Rene Pajita





June 22 and 23, 2012

Just wanted to say how fabulous our two days in St. Petersburg were with our private guide and driver from Ulko Tours. They were both so welcoming and knowledgeable. Every detail was attended to perfectly and we got to see so much more than if we had been in a large cruise ship tour. We certainly recommend Ulko Tours to anyone planning a visit to this marvellous city!

Phyllis & Rick Hunwicks





25/6/12 - 1/7/12

We had a wonderful time in St Petersburg and Moscow, both our guides were great and their knowledge of Russian history was faultless. We were hesitant about booking from the internet, but our doubts were unfounded and we would recommend Ulko Tours completely, the drivers were on time and professional and everything went to clockwork. The hotels in both cities were recommended by Ulko Tours and they were lovely and very comfortable.
Craig & Margaret Singe, Sydney Australia

Craig & Margaret Singe





July/2012

Our party of six spent 3 intensive days in St. Petersburg, guided by Margarita Kabakchi of ULKO Tours. We were delighted with every aspect of the ULKO operation, especially our incredibly knowledgeable guide. Margarita responded to our greater-than-usual interest in arts and culture, to such an extent that by day 3 we were actually trying to stump her with a question, but she answered all (being Russian-born and a university professor helps, apparently). We had good tour-guide experiences in all the Baltic cities, but ULKO was the stand-out company. Based on our experience, everyone in our party would recommend ULKO without reservation.

Stuart Laughton





late June 2012

We toured St. Petersburg with ULKO Tours for two solid, fun filled and lengthy days. Our tour guide was very knowledgeable and made the places we stopped at more interesting for us. Russian born, she was extremely well versed in the English language and her Russian accent added to the flavor of our tour. The two days we spent with her were very comprehensive and provided us with a very fine representation of what St. Petersburg was all about. Our driver was also exceptionally friendly and accommodating. We'd highly recommend ULKO Tours.

Erni & Jeff Silverman





06-21 and 22-2012

There were 64 tourists in our group from a cruise that silicted Ulko Tours for our shore excursion in St Petersburg for 2days. Ulko tours give a blanket Visa to get to this awesome place. We were divided into 3 groups with tour guides and all of them are very knowledgable of the history of Russia, more so on the historical areas we went to, very accommodating, very cheerful, friendly, their professionalism is exceptional. The 2 experience drivers speak very little English but brought us to the structured itinerary of historical places safe and sound. Everybody in these 3 groups had a wonderful time, very delighted on the services and really appreciates the excellent jobs rendered by the staffs of Elena Ulko who is a woman of reliability as an owner/founder of this ULKO TOURS. Her organization is highly recommended to other friends and family members. it is not so easy to find words of thanking Elena Ulko and the three tour guides and 2 drivers she assigned to us. All we can say is "Thank you very much"

Ellie and Rene Pajita





June 22-23, 2012

I loved the trip. Peterhof was amazing to see. I had always wanted to see the palace and the Hermitage and found that I loved the gardens at Peterhof the most. Our guide Diana did a great job for us.

Sally Cardetti





June 17 and 18

I just want to add to what my husband already said. We had a WONDERFUL time and it was due in large part to our delightful guide Diana. Our visit was so full of amazing sights, but one thing it didn't have was stress! Diana helped us circumvent long lines and made sure we saw everything on our wish list. Talking with others on the cruise ship later we found out that they saw very little because of the crowds. So glad that we were lucky enough to be with Ulko tours Can't thank you enough :) Suzie Stewart

Suzie Stewart





22 to 29 May 2012

My husband and I enjoyed a fascinating trip to Moscow and St. Petersburg during May 2012.
We liaised extensively with Elena of Ulko Tours prior to the trip and were very impressed that our entire stay was seamlessly managed and as per the itinerary structured for us.

Lynne





6/17/2012 and 6/18/2012

this was a very enjoyable tour. Diana was our guide, and she was extremely knowledgable in all areas of the tour. She was very well prepared, and knew how to get thru or around the large waiting lines to go thru the Palaces and every where else. We would gladly use ULKO Tours again.I highly recommed them to anyone.
Thank You
Jim Stewart

James Stewart





May 20-21, 2012

My wife and I very much enjoyed our two day tour with Helen of Ulko Tours in St. Petersburg. We are seasoned travellers and have very high expectations when we book a tour. Ulko met and exceeded our standards as we hit all the significant palaces, churches and other majoy sites. It was a hectic pace but our group of ten handled the walking. Helen got us into the Hermitage and other sites without long waits and had an encyclopedic knowledge of the art and historical sites and events. You may spend less for a tour but we more than got value and rewards for our investment with ULKO. They are a five star agency.

Tom Garnett





June 7-8, 2012

Rosa & Edgar said it all in their testimonial. As the "2 other passengers from the ship," we completely agree! Our Ulko Tour was great. Our guide, Diana, and our driver, Sergey, were friendly and very professional. We highly recommend Ulko Tours. And, don't be intimidated by warnings that you won't be able to get off the ship without a visa or official ship's tour. You U.S. Passport and tour ticket issued by an authorized Russian tour company, such as Ulko, works just fine. Ours was the "GDT Intensive Tour" - you'll be hard pressed to find any other tour that offers so much of St. Petersburg for such a good price. Obviously we were all very happy we choose Ulko!

Dick & Marianne Spagna





June 7-8, 2012

My husband and I just returned from a Baltic Cruise. After a lot of TripAdvisor and internet checking, we decided to go with Ulko Tours. I wrote several e-mails prior to making the reservations and Elena answered fast. We chose the Guaranteed Departure 2 days Intensive Tour. Maximum persons would be 16 but our group was only 4 persons (2 other passengers from the ship), so it was almost a private tour. With confirmation tickets and passports it was easy to get out of the ship. Tour guide Diana Ljung was excellent, professional,very knowledgeable and helpful. Driver did not speak English but was friendly and great. We are so happy that we chose Ulko Tours. Initially we were a little worried because it was an intensive tour and my husband has chronic back pain but we were able to see and partcipate in everything, we kept the group pace and the experience with ULKO was excellent. We recommend without any doubt. Passengers who went with cruise excursions paid a lot more and were in buses with a lot of people. Since our group was small, we were able to also save time. Thanks!!!!

Rosa Vargas and Edgar Velez
Puerto Rico, USA

Rosa Vargas





September 2011

Hi Elena

We were part of the group which Angela and Robert Morris organized with you in September 2011. I just wanted you to know that “Alexandra” who looked after us on our first day in Moscow was an excellent tour guide and showed us lots of things on our way from the airport into the city centre and also in the city. We had a wonderful start to our Russia holiday with Alexandra.

Cheers

Graeme and Lorraine Rome





September 6 &7, 2011

We were very happy with all services received and particularly happy with our guide Julia.  She was delightful. She was obviously well informed and quite professional but more important for us we found her friendly, courteous and very accommodating.  We were a little apprehensive as we left the ship that first morning but as soon as we met her on the pier we relaxed.  Thank you for arranging such a lovely person to be our host. She provided just the kind of tour we were looking for and she made the two days quite special.

    Thank you as well for the very professional way in which you made our arrangements and accommodated our wishes. It was a memorable experience and full value for money. We would have no hesitation in recommending you to others.

   Best of luck with your future business endeavors.

Sincerely

Barth Curley, Canada





October 6 & 7, 2011

We were very happy with all services received and particularly happy with our guide Julia. She was delightful. She was obviously well informed and quite professional but more important for us we found her friendly, courteous and very accommodating. We were a little apprehensive as we left the ship that first morning but as soon as we met her on the pier we relaxed. Thank you for arranging such a lovely person to be our host. She provided just the kind of tour we were looking for and she made the two days quite special.

Thank you as well for the very professional way in which you made our arrangements and accommodated our wishes. It was a memorable experience and full value for money. We would have no hesitation in recommending you to others.

Best of luck with your future business endeavors.

Sincerely

Barth Curley
Canada

Barth Curley





August 27-28 2011

The Two days in St Petersburg, are indeed an imbedded memory for our group of 40 Jamaican/American/Canadians and Trinidadians.  The trip was even more precious because of the support that Ulko Tour provided.  Our guides were knowledgable and full of humour.  They became one of us.  DEfinitely would not hesitate to use Ulko Tours again  .. Elena our original contact, delivered from start to finish...

Rose Chin





August 27, 28, 2012

The Two days in St Petersburg, are indeed an imbedded memory for our group of 40 Jamaican/American/Canadians and Trinidadians. The trip was even more precious because of the support that Ulko Tour provided. Our guides were knowledgable and full of humour. They became one of us. DEfinitely would not hesitate to use Ulko Tours again .. Elena our original contact, delivered from start to finish...

Rose Chin





17-21 September 2011

Perfectly co-ordinated and organised trip by Elena to include everything of importance in 4 very full days.  

Our wonderful guide was Julia who appeared very gentle and erudite but apart from a deep fund of lateral as well as direct knowledge of her subjects, she also had the important ability to push us through to the front of any long queues to minimise waiting times at busy sights!

My wife and I were with 2 friends and Elena and Julia dealt with all our requests and ideas with effiency and humour!

Nick Pollen





17-21 September 2011

Perfectly co-ordinated and organised trip by Elena to include everything of importance in 4 very full days.

Our wonderful guide was Julia who appeared very gentle and erudite but apart from a deep fund of lateral as well as direct knowledge of her subjects, she also had the important ability to push us through to the front of any long queues to minimise waiting times at busy sights!

My wife and I were with 2 friends and Elena and Julia dealt with all our requests and ideas with effiency and humour!

Nick Pollen





9/17-9/18

Absolutely outstanding.

Bernie and Nancy Kennedy





9/17-9/18

Absolutely outstanding.

Bernie and Nancy Kennedy





20 September -- 2 October 2011

Our group of several couples began planning our trip to Moscow, the Golden Ring and St. Petersburg with Elena and her team at Ulko Tours more than a year ago.  Our trip was tailored exactly to what we were looking for.  Elena was extremely helpful and prompt in responding to our questions, concerns, and changes.  She handled virtually all the logistics for the trip (other than our flights) including hotels, guides, drivers and buses, concert/ballet tickets, train from the GR to St. Petersburg, lunches, a number of our dinners, museums, and so on.

Elena was a real pleasure to work with and we recommend her highly.

Andy Hoyne, St. Louis, Missouri USA

Andy Hoyne





20 September -- 2 October 2011

Our group of several couples began planning our trip to Moscow, the Golden Ring and St. Petersburg with Elena and her team at Ulko Tours more than a year ago. Our trip was tailored exactly to what we were looking for. Elena was extremely helpful and prompt in responding to our questions, concerns, and changes. She handled virtually all the logistics for the trip (other than our flights) including hotels, guides, drivers and buses, concert/ballet tickets, train from the GR to St. Petersburg, lunches, a number of our dinners, museums, and so on.

Elena was a real pleasure to work with and we recommend her highly.

Andy Hoyne, St. Louis, Missouri USA

Andy Hoyne





August 22 - 25th

We had a brilliant time in St. Petersburg and the experience was made that much more special thanks to the wonderful informative 2 day tour with Ulkotours. Our guide was very knowledgeable liki a Russian encyclopedia not to mention she was very friendly as well! The itinerary was perfectly planned and executed in a timely fashion. The private vehicle was very spacious and comfortable & the driver was very reliable and careful while taking us around town. I would definitely recommend Ulkotours to anyone visiting Russian and will get in touch with them whenever I visit next time.

Farid Jaffer





July 2011

Our visit to Russia was amazing, thanks to the efficiency, organization, professionalism, and reliability of Ulko Tours!
Our driver, Alexi, was extremely safe and experienced, and a perfect gentleman.
Our tour guide, Julia, was a gem!
There are not enough adjectives to properly describe how truly invaluable she is. Julia is a walking encyclopedia with a vast wealth and genuine love of knowledge. As a multi-national family who has traveled extensively, we have never encountered a guide with such an incredible combination of language skills, delivery, enthusiasm, grace, and patience.
Having such an intelligent, interesting and exquisite young lady as our tour guide, along with the many wonders unveiled to us while in St. Petersburg, has left us anxious to return and experience that which time did not permit. Thank you, Ulko Tours!
Ellie & Ariana

Ellie & Ariana





11th & 12th August

Fantastic 2 days well worth organising before we left home
Thank you

T & J





16/17 August 2011

Your guide was efficient and strict to timetable. We saw all we wanted except in Hermitage - see below. There was a lack of human empathy from your guide and lack of respect for her group in our opinion. A little more warmth and sympathy for older people would have made the tour much better. I suggest at Hermitage, given its size and the time constraint, you would be better giving an introduction and overview to your party and let the individual members decide their own priorities in the museum by letting them go free after agreeing a time and meeting point for departure. Finally it would be good to give an idea of lunch format in advance and change it if the party want something different.

Ian Butcher





Aug. 20-21, 2011

Marguerite was an excellent guide who left us with a fabulous impression of St. Petersburg. We enjoyed the visit to the Hermitage where we visited the French Impressionists and were impressed by all the churches, the synagogue, and the palaces. The restaurants she chose for us made us feel we really got to know the local cuisine and were able to see the people interacting in their daily lives. this was an experience we will always treasure!

Nancy Rabbat





August 2011

Elana arranged tours for 2 days that were outstanding. We were able to see everything we asked for. Also, we made changes as we went along and these were cheerfully accommodated. Elana solved a hotel problem even though she did not make our hotel reservations(would have her do the reservations next time.)

Yulia was our guide. She phenominal. my daughter-in-law said you could ask her any question and she knew the answer, she was an encyclopedia of information.

I would high recommend Ulko Tours!!!

John Tucker





August 2011

Thank you very much for the wonderful tour! Everything went perfectly well! We would love to come back and do another tour with you!

Anja Hausmann





August 9 2011

We chose Ulko Tours after checking out existing reviews on Tripadvisor and we could not have made a better choice. Our cruise ship was in St Petersburg for two days but we decided that we wanted to see all the main highlights in a single day and spend the other day just chilling. Ulko Tours provided a ready made tour on their website with exactly the right mix of sights to which we wanted to make an inside visit; St Peter's and St Paul's, the Hermitage and the Summer Palace at Pushkin Village. We also made brief photo stops at other key sights including St Saviour's on the Spilled Blood.

After we had spent an hour waiting in line for Russian passport control we were delighted to see the smiling face of Julia, our tour guide, waiting for us. Julia was simply fantastic and extemely well co-ordinated. Her spoken English was excellent and she made sure that we saw much more in our long day's tour than many of our fellow cruisers who had taken the cruise line's bus tour option saw in two days. Julia was great at saying "Just meet me over there to the right of the queue and we'll cut the line" and this always worked extremely well.

During the day we spent all our time looking at really interesting art and buildings and none of it waiting for our fellow passengers. We made up for the lost time in passport control and our comfortable Merecedes mini van cut through the St Petersburg traffic smoothly and swiftly. Whilst our tour was not particularly cheap, it did represent excellent value for money compared with the cost of cruise line excursions and we will have no hesitation in choosing Ulko Tours for a more leisurely look around St Petersburg the next time we take a Baltic cruise.

John Hearnshaw





Sept, 2011

I contacted 4 tour companies. Yours was the most responsive to tailoring tours specifically for us. We also appreciate the effort somebody in your office put into finding a school where we could watch and photograph the Sept 1 opening of the school year. . .so different from here in the U.S.
Our two days with Anna in Moscow were wonderful! She is intelligent, well-spoken, friendly, and has real expertise on all the places we asked to see. Best of all, she, too, was flexible and responsive to our requests.

Helen Sweet





August 2011

We had a wonderful tour in St Petersburg. Diana did a great job and we saw a lot. My recommendation would be for more time in St Petersburg. There is so much to see and two days is not enough. we talked to some of the people off the ship and their tours were 40 people in a bus and 9 buses. Yikes!!! When we looked out the windows of the Hermitage we could see the other poor souls waiting in line. What a difference to be 8 people in a van , with a great and patient driver and an energetic , knowledgeable guide. Thanks!!

Nancy Beishline





August 27-31, 2011

We had a great time in St. Petersbourg with our guide Marianna and the tours planned by Ulko Tour. Everything went according to the plan, the sites we visited were so beautiful and our guide very knowledgeable and pleasant. I recommend Ulko Tour to anyone visiting St. Petersbourg..

Sarita Schwartzmann





Sept 4-5, 2011

Our group of 13 was given an excellent tour of St Petersburg. We had a very charming and talented Tour Guide, Diana Ljung. She is not only knowledgeable, but also very friendly and caring to old tourist liki our group. She took time to wait on us and avoided crowded group by diverting us to less crowded areas. Elena was also on hand to receive us when we came back. We also had a very careful driver, Alex. He knows the places to go at the palm of his hands. We will definitely recommend Ulkot tours to all our family and friends who will be in St. Petersburg.

Corazon Villanueva





August 2011

Our 2 days with Dianna as a guide was wonderful. We appreciated her flexibility and felt liki we got a good overview of St. Petersburg in a short time. We are so glad we booked a private tour instead of using the ship's tours. Thank you to you all!

Jerry and Sally Macy





July 21, 2011

Our entire experience with Ulko Tours was EXCELLENT.

As cruise ship passengers who had previously spent 5 days in lovely St. Petersburg, we knew what we what we wanted to revisit but the ship's tours were very expensive and didn't meet our needs. A review of possibilities on the internet brought our attention to Ulko Tours.

The one-day moderate tour of St. Petersburg met our needs perfectly. All of our pre-departure inquiries were responded to promptly and we were reassured that the tourist visa which they would provide was sufficient in spite of the ship's warnings that we needed to be part of an organized tour (ie., their tour) to be able to visit St. Petersburg.

For 10 1/2 hours we were in the capable hands of our exuberant and knowledgeable guide, Marianna, and our professional driver.

After listening to our fellow cruise passengers, we felt our tour was much more 'indepth' and personal. Marianna efficiently slipped us through and around larger groups and her knowledge was amazing. Our trip to the Hermitage was exceptional because not only did we see the extraordinary highlights but also many of her favorites throughout the museum which we never would have known about.

Based on our positive experiences we highly recommend Ulko Tours and the wonderful Marianna.

Carol Vivona





July 2011

Our visit to Russia was amazing, thanks to the efficiency, organization, professionalism, and reliability of Ulko Tours!
Our driver, Alexi, was extremely safe and experienced, and a perfect gentleman.
Our tour guide, Julia, was a gem!
There are not enough adjectives to properly describe how truly invaluable she is. Julia is a walking encyclopedia with a vast wealth and genuine love of knowledge. As a multi-national family who has traveled extensively, we have never encountered a guide with such an incredible combination of language skills, delivery, enthusiasm, grace, and patience.
Having such an intelligent, interesting and exquisite young lady as our tour guide, along with the many wonders unveiled to us while in St. Petersburg, has left us anxious to return and experience that which time did not permit. The Tejeros

Ellie & Ariana





25 June to 5 July 2011

We want to thank Elena Ulko (Tours) for her preparedness and extra care throughout our 10 day stay in Russia. We were most grateful for the very knowledgeable personal guides in her team for both Moscow and St. Petersburg. Where cars and drivers were used, they were most safe.
She especially used her contacts to arrange introductions for an art research project with translations of letters and phone calls for appointments. Without her guidance, the visit would have been most be difficult. The Moscow section guide, Elena, (a popular name in Russia, after St. Helena) was most helpful in relating as well to the everyday interests of my wife, and we wish her well. It was as if she was a long family friend. She was also helpful in my research, in pharmacies regarding smoking cessation. Director Elena Ulko, who is based at St. Petersburg, also accompanied us for the icon research in St. Petersburg. Her associate, Maria, is a walking Russian encyclopaedia, most planned and patient. She took our restrictions into account, and had a constant eye on the many traffic delays. Even being healthy older walkers, one could not see or cover what we did without someone liki Elena Ulko's guidance.
Less mobile visitors need to appreciate where Russia is at, God bless it, regarding disabled access in some of the historical sites. Similarly for persons affected by tobacco smoke. A personal guide will know what will work for individuals. Russia has been repeatedly to hell and back twice in the 20th century- it has left its mark on the people, and the processes and understandably, the lack of English, or such signs. It is wonderful to see how young people especially have grasped the new freedom, and is well expressed by the fashion of the girls. The Russians are a valiant people, and so is the restoration of the Orthodox faith and churches- unparalleled devotion and magnificence for all faiths. That is why someone to organise everything, maximise time and take out the worries is important, and Elena Ulko, spent much time beforehand assessing and adjusting to suit this client’s needs. Because of our distance, our visit was 10 days straight, however for those in Europe, I recommend Moscow and St Peterburg as separate trips, to reduce the risk of being overwhelmed by all the information. However, should you travel between the two cities, the TGV- liki Sapsan train was excellent. To avoid mishaps or surprises, the pre-arranged transfers with Ulko tours or your hotel take out any hassles.
The resurrection of the magnificent Christian Orthodox churches, the unbelievable color and impression of the Byzantine art and spiritualism depicted in each church is spellbinding. So is the surviving reverence and devoutness of the queues of worshippers at each church. A day tour out of Moscow to St Sergius Pasad complex of churches and monastery is a must. Similarly for the restored palaces, in St. Petersburg, and the art of the greats at the Hermitage is unsurpassed. We were asked to carry our permits and copies of passport, but were never asked. We were told that, if asked, one needs to be sure that they are genuine police. One thing we learnt in a wide European trip of flights is to watch and follow your luggage as it joins the carousel. Anybody can pick it up.

Dan Family





19-20 June 2011

After chosing Ulko Tours by chance through internet for a private and customized tour of St.Petersburg, I was very much impressed and pleased with the serious follow up and advises given by Elena at Ulko Tours to benefit the maximum of our 2 days stay. On top of the good program, we were very pleased with the professionalism and kindness of Maria, the guide who stayed with us during our stay, and whoever wants to deal with Ulko Tours to ask for Maria as she is the best guide I ever met.

Samia Sarkis





Monday August 1, 2011

Our family of 4, my husband and 2 teenage kids (18 and 15), had the most amazing time in St. Petersburg. We took the 12 hour tour with Alex, whom was a delight to spend the day with. Since we booked with ULKO Tours we were able to get into all of the attractions ahead of the cruise ship group line ups, because of this we were able to see more of St. Petersburg than you would if you booked threw the cruise lines themselves. We did not need a visa before we left as the cruise lines will tell you. Elena was more than helpful in her e-mails. We had the best time ever and wish to thank Alexander and Elena so very much.

Carolyn Mathur





22 & 23 July 2011

Our group of 8 from Hong Kong had a most enjoyable visit to St. Petersburg on 22 & 23 July 2011. Marianna, our tour guide was terrific and a joyful company.Joining private tours organized by ULKO Tours is better value than the excrusions offered by the cruise ship. Being in a small group, you can move around with greater flexibility and able to see more and learn more. Must try the famous Russian borscht and some local dishes in local restaurant. Thanks Marianna and driver for making our stay in SPB such a memorable one. ULKO Tours will definitely be our choice when we revisit SPB.

Lisa Lo & Group

Lisa Lo





07/05/11

We had the most incredible tour in St. Petersburg. Elena and her team set up a tour exactly as we had requested. The guide, driver, and van were better than expected. We had plenty of room in the van for our children to lounge (and sleep) and watch the sights. We wouldn't dream of doing anything differently.

Laural





Aug 1 - 2, 2011

Our group of 11 people enjoyed the brief visited to St. Petersburg on Aug 1 & 2, 2011. Diana, our tour guide, was professional and knowledgeable. She is friendly with a charming smile. We learned a lot from her about the history, arts and culture of Russia which made our short stay in St. Petersburg the highlight of our vacation. We even had a chance of experiencing authentic Russian meal, thanks to Diana. St. Peterstburg is certainly worth a 2nd visit!

Kim Cheah





July 1-7, 2011

We very much enjoyed the experience with Ulko Tours, from the planning period all the way to our visits of Moscow and St. Petersburg. Elena Ulko was responsive and accommodating during the planning, all the steps took place exactly as expected, and the guides (Alexandra in Moscow and Victoria in St. Petersburg) were first rate, flexible, knowledgeable, and efficient). We highly recommend the whole experience.

J. Perez-Fontan & Susan Arnold





July 25-27, 2011

We loved our time in St. Petersburg with Margarita Kabakchi. She was a delight in addition to being incredibly knowledgeable. We also loved the fact that Elena was so flexible in designing our tour to include exactly what we wanted to see.

We won't hesitate to recommend UlkoTours to friends and family who will be in St. Petersburg.

Sincerely,
Cathy and Lauren Co;lloff

Cathy & Lauren Colloff





Aug 1 - 2, 2011

Our group of 11 stayed 2 days in St. Petersburg. Our tour guide, Diana Ljung, always has a charming smile, was most knowledgeable, professional and friendly. She even took us to an authentic Russian lunch which we enjoyed. Thanks to Diana for a most memorable time. Saint Petersburg, I’ll be back! I'll centainly contact ULKO Tours for future trips.

Kimberly Cheah





17/18th July 2011

It is difficult to find something new to say having looked at the recent testimonials but we echo every comment.Our guide Marianna was superb as was our driver.A similar offer of guide and driver from our cruise ship would have been far more expensive and included half of the sights we saw.You left us with happy memories of our visit. You deserve to be successful.

Robert Lee





July 11 - July17

Ia had a good experience with my guides Maria and Tatiana in St petersburg. Tatiana in Moscow was too strict and not as kind as i would expect. We encountered a formula 1 event behind the red square and we wanted to stop and ask what it was and her answe was: since I'm not interested in this events I don't know what it is. Maybe by explainig her that we are in vacation she might undestand what she could change. Thank you elena for everything.bye
monika

monika Penaranda





July 17-19, 2011

My wife and I were part of a group of ten Baltic cruisers who chose Ulko Tours for an intensive three-day tour of St. Petersburg. We could not have been more pleased with our choice of Ulko. Elena was a delight to deal with in the days and weeks leading up to our visit (and in Russia), and the tour itself met and exceeded our already high expectations. The 3-day intensive itinerary, customized for us, allowed us to maximize our time in and around St. Petersburg and visit so many great places. Our guide, Margarita, was a wonderful guide and companion. She was thoroughly knowledgeable – about the history, art, architecture and more – of all of the sights we visited. As important, Margarita was friendly, engaging, and flexible. And she was a champion of the group when it came to cutting through red tape and seeing to all of our needs. Our driver, Pavel, was very dependable and made getting around seamless. We have wonderful memories of our visit, and many thanks go to Ulko Tours for that. I highly recommend Ulko to anyone visiting the amazing city of St. Petersburg!


Frank Gulino





July 19, 20, 21, 2011

My wife and I thoroughly enjoyed our trip to St. Petersburg. We traveled to Russia by cruise ship, but silicted Ulko as a much more economical way of seeing the sites in St. Petersburg than by doing it on the tour sponsored by the cruise line. In comparing notes with our fellow passengers who took the ship's tour, we saw everything they did...and more, at great savings. Our tour guide, Luba, was friendly, patient, knowledgeable, agreeable, pleasant, and worked extremely hard to make sure we saw everything but also understood the history behind it. Being in a more intimate group of 6 people made it easier to hear and understand. Our driver was very skilled in getting us around the city, especially at the more heavily trafficked areas. All in all, I would highly recommend this tour to anyone visiting the city, especially for the first time. I would HIGHLY recommend Ulko Tours for anyone visiting St. Petersburg.

Sam Fannon





July 17-19, 2011

What a wonderful experience. We had 3 days in St Petersburg and we were amazed at all the wonderful sights we were able to see. We travel a lot and our experience in planing our 3 days with Elena was a joy and our guide Margarita was just outstanding. We put our group of 10 together on cruise critic and everyone was extremely pleased. We had a great 16 passenger Mercedes van for touring, it was very spacious and comfortable. The restaurants Elena chose for us were excellent as was the whole experience.

Russ & Nancy Kuelz
Bellingham, Washington

Russell & Nancy Kuelz





July 1 - July 3, 2011

Don't use another company - Ulko Tours #1 - Simply the Best!"

Four well travel Adults, booked with Ulko based on the reviews and we were not disappointed.

The booking process was fantastic! We sent several emails and Elena & her staff were quick to respond and thorough will all the necessary details. We were in St Pete 3 days and we asked to customize the 3 day deluxe tour that is on her site. A few emails later and we customized our extensive and exhaustive (self-imposed) 31 hr, 3 day tour. Info on the details, payments as well as blanket visa requirements were all covered by Ulko in detail.

Elena was scheduled to tour us personally even though she has many guides working for her. However at the last minute she had an emergency and rescheduled us with Katya (Katherine). I have read how fantastic Elena is in other reviews, so now let me tell everyone about Katya. WHAT A FANTASTIC GUIDE - SHE COULDN'T HAVE BEEN ANY BETTER!

Knowledge - incredible, it took 4 of us (asking many questions) until day 2 to stump her on something obscure!

Personal Style - professional but open to many questions and occasional jokes. Very concerned with customer satisfaction. Delivers narratives in pleasant non-monotone style, not at all boring.

English - fantastic! Not only was she clearly and easily understandable, she also never once in 31 hours said "how do you say..." which occasionally is quite normal for a guide, but not Katya - top notch english!

Pricing can be considered higher than some other tour operations, not by much however and you definitely get what you paid for - and more! St. Pete is not a place to settle for a tour company of lesser quality!

Ron Russo





July 2011

Things could not have gone better. We were initially concerned with dealing with the formalities but shouldnt have worried. We were then greeted by the lovely Isabella whos knowledge of St Petersburg and art was mind blowing, our driver was very good and safe. The total experience of St Petersburg could not be bettered by another operator. 10/10

Bill Clarke





June 2011

In June our cruise ship stopped overnight in St Petersburg. As most will know there are virtually only two ways to get entry to this Russian city for trips. Either DIY (the hard way) or go through an approved Agent, which we did. We did a fair bit of research prior to the trip and chose ULKO Tours. Our choice was the right one – they were terrific from start (pre-cruise) to finish.

Elena organised everything pre-trip so precisely for the full day trip we chose, by arranging the Visa entries and other paperwork, as well as giving us some guidance on what type of clothing that may be necessary

On arrival at the brand new liner terminal we were met by Katya and our driver and taken to a virtually new vehicle with individual seats for the four of us. We had expected to be in with others, but not so – this was a very individual and private trip for four.

Although lasting nine hours the trip seemed to fly by. Katya’s knowledge was absolutely superb and she also knew all the angles to slide us by the large crowds that seemed to be everywhere

All told we had a terrific day in St Petersburg and would have no hesitation in recommending ULKO tours to anyone else looking for a travel guide in the city.

Clark Russell





July 2011

We had a wonderful tour of St. Petersburg with our guide Maria. She spoke near-perfect English and definitely knew her way around SPB. The small van the 6 of us traveled in was new and clean and made all of our stops very accessible. At times we just by-passed the big bus lines of 40 or more people. We were delighted in every way with our siliction of Ulko tours.

Joy Garber





July 22-25,2011

What an amazing trip. My husband had business in St. Petersburg and Moscow so our time in Russia was very limited but boy did Ulko tours come through for us. Our guide, Natalya in St.Petersburg was prompt and boy did she know her Russian history. She also had tickets in hand so we did not have to stand in the queue (as they say in Europe) so we went right in to all the exhibits. Our transfers were easy and the drivers were also very prompt. Our tour guide in Moscow, Maria, made sure that we were on schedule so that I would not miss a thing..right on schedule to see the changing of the guards at the Tomb of the Unknown Solider very impressive. Elena at Ulko tours was very efficient she knew exactly what we wanted and needed to see on our short stay in Russia. I highly recommend Ulko tours for next excursion.

Maddy & Michael Mayfield





17th to 19th July 2011

We thoroughly enjoyed our 2 day tour with Marianna and driver for our first visit to St Petersburg. They were both extremely helpful and Marianna was not only a delightful young lady but very knowledgable.We found your cost and itinery infinitely better than our tour operator. It was the highlight of our holiday to the Baltic.

Robert lee





July 17-July 19 2011

WOW! Our tour in St. Petersburg was amazing! Our tour guide Diana was the best. She was always on time and had a smile on her face for the three days we toured with her. She took such good care of us from buying us all the tickets to the museums to buying subway tokens for us. She also got us into every site without waiting on long lines. She was also very flexible with the tour schedule as well. She listened to our request to have lunch liki a local Russian. We really enjoyed those authentic lunches. Her knowledge of Russian history was unbelievable and she was very enthusiastic. Our driver was also very kind and polite and got us where we needed to go in a safe and reliable manner. Thank you for making our 3 days in St. Petersburg so memorable. We will never forget it!!!

Alyssa, Chet and Jennifer Waldman





July 14/15

My wife and I booked together with Tim and Susan Illingworth, and we were delighted with our choice. Luba was an excellent guide - very knowledgeable and helpful. The driver was always on time and the vehicle was spotless. We would happily recommend Ulko to anyone visiting your city. It really made our trip special.

alan parker





21.6.2011

we had a great time.the guide was excelent full of knowledge
I have only good words and we got the maximum for what we payed

mati tal





June 18 & 19

We definitely enjoyed our experience in St Petersburg and feel that we saw much more than possible thru ship-board tours. The price was comparable when you compare all that we were able to see.

The car was in excellent condition and the driver did a good job. He was always on time and waited patiently for us as we visited the sites.

Our tour guide was very knowledgeable and provided a great deal of information. Her English was pretty good -0 a bit difficult to understand at times but very acceptable. She obviously knows a great deal about the sites and their history. There were times when she would start talking and not pause for questions. We felt that we were interrupting if we tried to ask questions. She also lacked enthusiasm for the subject and tended to be very dry. I was surprised to learn that she also guides for several other companies. Sounded liki an on-call status.

Tom & Ginny Simms





June 22 and 23, 2011

Maria was fantastic! She was so knowledgeable, warm and friendly and wisked us in and out of places, guiding us every step of the way. She is a treasure of a guide. ULKO Tours delivered on every count and St. Petersburg was the highlight of our trip because of it. Our driver was also perfect, always there when we needed him. Bravo to all!

Janet and Jay Silverman





June 24 & 25, 2011

We chose the perfect tour company for our visit in St. Petersburg. Our days were perfectly planned and we enjoyed having the nicest and well informed tour guide and driver. We recommend Ulko tours highly. We left with great memories of our visit.

Jeanette & Guillermo Ide





21-22 June 2011

The tour was excellent. The guide was responsive to our requests, was knowledgeable about not only St Petersburg but of Russia, and spoke excellent English.

Jay Stone





July 15-July19 2011

What an amazing trip. Your tour guides and drivers were wonderful and very punctual.l Natalya and Maria were very friendly and do they know their Russian history. I would recommend your services to anyone visiting Russia. I could not have seen as many things as I did in my two days without your help. St.Petersburg is amazing and Moscow what history. I have walked many miles and have seen beautiful churches, changing of the guards, Peterhof, the Hermitage, and the Armory... I have had two amazing days in your wonderful country everyone has been so friendly you have made it so effortless... thank you so much.

Maddy Mayfiled





July 9 & 10

A fantastic 2 days in St Petersburg, such beauty and splendour. Diana our guide was the best and we would never have seen all that we have without her knowledge and expertise. A treasured memory for life! Thank you.

Yvonne and John Sheahan





July 9&10, P&O Azura cruise

Dudley Solan





May 11, 2011

Thank you very much for the wonderful day we spent in St Petersburg, with Alexander as our guide.
Elena, you were a pleasure to deal with (and I'm glad we met in person), patiently answering my questions and very prompt in getting back to me.
Alexander, your knowledge of people, places, events, etc. is amazing! Thank you so much for our day, I know it was a very busy one for you and we truly appreciate it! Thanks also to Andrei, who navigated us around a very busy city!
Your fabulous city was the highlight of our cruise and we hope to someday return!

Ingrid Hamm

Peter and Ingrid Hamm





July 3-4

Thank you very much for the wonderful two days we spent in your beautiful city with our guide Diana! St. Peterburg was the highlight of our Baltic Cruise. Diana was amazing and made sure we covered as many sites as possible during our short stay. We can't wait to go back! The DioDato Family, Concord NH USA

Valeria Diodato





29-30 Jun 11

Elena and Diana,

Thank you so much for the wonderful two day tour in St. Petersburg. As the primary destination for our Baltic's Cruise we wanted to book the best possible tour and your company exceeded our expectations.

Diana was a FANTASTIC guide, took great care of my family, and ensured that we enjoyed every minute. Without her boundless energy, positive attitude, relaxed demeanor and expert insider knowledge we would not have have seen the best your wonderful city offers in such a short time.

Sergei was a masterful driver as he safely navigated the congested roadways and shaved valuable time from the transits between sites.

We strongly recommend your services and will book with your company without any hesitation in the future!

Sincerely,
Skip and Katie Lussier

John Lussier





May 23 and 24, 2011

We would liki to thank you for making our 50th anniversary cruise such a wonderful experience. We would especially liki to thank you for making the arrangements so we could visit Baby Home 7 where our youngest granddaughter lived for the first 18 months of her life. It was wonderful to see some of her caretakers, who remembered her, and to toour the home and see the addition of many educational and enrichment facilities and equipment. Of course, the trip was enriched by our guide, Luba, who provided historical insight to all the wonderful places we visited. St. Petersburg is a beautiful city and we were able to enjoy its many historic sites through your careful planning and Luba's skill at navigating the crowds at some of the locations. We will always remember our journey and experiences in your beautiful city and will recommend your services to friends who will travel to your fair city. Thank you for everything and we wish you much success in all your endeavors.

Kary Bemoll





May 28-30, 2011

My group of 6 took a wonderful two day tour with guide Marianna Tovmasyan. Every site was spectacular, from Peterhof to the Church on the Spilled Blood to the Hermitage, of course. Marianna took her time to help us appreciate the highlights of each site and the historical significance. I particularly appreciate how she explained the impact of the Soviet era and the Nazi seige on each of the historic sites we visited. We appreciated the restoration efforts of the past few years all the more.

Robert Royall





June 18 &19 2011, Oceania Marina

Lena, It was nice to meet you in person and find out the history of your 2 St Petersburg’s homes.
You requested feedback on our tour and tour guide (Isabel).
First I want to say that our Guide (Isabel) made the tour most enjoyable for us. She was so knowledgeable and was able to navigate through all the crowds (and not loose us!). Her English was excellent and her studies have well prepared her for sharing and educating us about both art and the history of St Petersburg.
She is a resource that represents your firm very well. The Joslin’s and I will recommend your tour guide firm to anyone we know traveling to St Petersburg.

Karen McIsaac





28.5.11 to 1.6.11

My wife & I recently spent five days in St Petersburg. We are used to travelling independently but due to lack of Russian language skills thought it may be prudent to book a guide. After extensive research on the net we chose Ulko Tours. It was the best decision we made. Elena tailored a tour to suit our needs. Our guide Diana was fantastic. She was a Russian encyclopedia on legs. Anything seemed possible when touring with Diana. At one point she got us into the Hermitage before it had opened. Our drivers were excellent always on time .
We can't praise Elena highly enough. The St Petersburg leg of our month away was the highlight.

Mark & Rita Young
Sydney Australia

Mark Young





16 June 2011 - 18 June 2011

An absolutely fabulous two days in St Petersburg. We normally travel independently, but with the huge Economic forum in the city and possible language issues, we opted for a guide to help us get around. It was a great experience.

Our guides, Diana and Katya were amazingly well-informed, interesting, and immediately divined what we were interested in and tailored their information to what we wanted -- we really enjoyed the history lessons and insight into Russian life from both of them.

Elena was incredibly helpful in getting things set up for our visit, with hotel recommendations and suggested sites to see, and was very responsive and patient with all of our questions. I knew from her initial emails that our choice to go with Ulko was the right one -- she immediately understood what we wanted and explained how she could provide it.

And she delivered on everything. Our driver for both airport transfers and our day at the palaces was prompt and nice, and our guides for each day were waiting for us in the hotel when we came down and were organized and had a clear plan for the day. When we unexpectedly shifted our plan on the second day (since we had gone to one of the sites on our own the previous evening), Katya was unfazed and simply readjusted as we headed off to see other areas of the city.

We are very, very happy with our experience with Ulko tours in St Petersburg and recommend them wholeheartedly for anyone visiting this amazing city.

Robin Fingerson





5/14/2011 through 5/24/2011

Our guide, Luba, was excellent. She was incredibly knowledgeable and willing to answer any questions on a variety of topics. We enjoyed our 2 days with her and felt that we had truly gotten a bit of a Russian perspective, not an easy thing to do in a country where many people do not speak much English. We were traveling with our adult children and felt that Luba tried very hard to determine what we each wanted to see and point out those details. I highly recommend Ulko Tours. Our pre-tour email correspondence was prompt and left me feeling confident that the tour would be a success.

Linda Brown





May 2011

I was skeptical at first to book an independent tour verses the ship's, but signing up with Elena with Ulko tours turned out to be the best part of the trip. Our guide was excellent, very knowledgeable, spoke perfect english, and took our minute changes with a stride, always with a smile, making sure we were always happy and coming up with great alternatives.
The driver was excellent as well, driving cautiously in the congested streets and was always on time to meet us. We were 3 adults traveling, and we had a luxurious, immaculately clean mini van. We always had a cold bottle of water by our seats and our guide sat in the front with a loudspeaker.
Our guide was right on time waiting for us as soon as we left Russia's immigration holding a sign with our names. Our cruise line had left a telephone message at our house prior to our departure from the US reminding us to be sure to book the Russian trip through them, to ensure we would not have a problem.....It was such a pleasure to have Elena take care of our trip and itinerary. We bombarded Elena with questions via email prior to our departure, and they were all answered immediately.
My sister and her family is embarking next week on her cruise. After listening to all of my accolades, she went and signed up with Ulko.
I highly recommend Ulko Tours!!!!!

Vivian from Miami, Fl





June 5-6, 2011

We just returned from a 12 day cruise to the Baltic, which included a 2-day stop in St. Petersburg. Before leaving the U.S., we did substantial internet research in order to find the best private 2-day St. Petersburg tour. We settled on 3 different companies, including Ulko Tours. We then sent identical emails to all 3. Within less than an hour, we received a very personal response from Elena, not a canned or form reply. (We didn't hear from either of the other 2 companies for more than 24 hours). That sold us on Ulko.

As we planned our tour with Elena, we sent her several inquiries, all of which were almost immediately replied to by her in a complete and professional manner. We were convinced by both our research and our communications with Elena, that our St. Petersburg tour would be a memorable experience, and we were not disappointed.

Upon our arrival, our guide, Luba, met us at the cruise terminal, and we then began our tour. Luba was very knowledgeable and informative and gave us great insight into the history and culture of St. Petersburg. Luba was very flexible with our itinerary and freely and openly discussed even the personal questions we posed to her about her life in St. Petersburg. She treated us liki friends visiting her city for the first time, not just tourists.

Our driver, Anatoli, maneuvered through the difficult and often crowded traffic liki a seasoned race car driver.

It was truly an awesome tour and we would highly recommend Elena and Ulko Tours to anyone wanting a memorable tour of St. Petersburg. It was a truly awesome and unforgettable experience.

Many thanks to Elena, Luba and Anatoli.

Rick and Terry Brown
Ormond Beach, FL.

Rick Brown





May 28-30

Dear Elena,
Just wanted to thank you for all the arrangements during our stay in St. Petes. Marianna was an excellent guide who was full of knowledge about the art and history of the city. We thoroughly enjoyed our time with her and would recommend her highly.

James and Susan Sutherland

james sutherland





May 28-30 2011

Elena,
I just got back from my 72 hour whirlwind trip to St. Petersburg. I LOVED the city! I wanted to THANK YOU for your free advise and tips which proved invaluable! We did a boat trip through the canals, bought tickets to the Hermitage online (absolutely necessary -you were right) and got there in time to sign up for the English Speaking tour of the Diamond room (which was very special). I am truly grateful for your time and generosity in giving me such useful advise. I will absolutely recommend you and your company to anyone I know that plans a tour to Russia.
Thank you again!

Heather Ehlers





May 21-29 2011

We normally travel independently, but after reading so much about Ulko Tours we decided to contact Elena for our trip to St. Petersburg and Moscow. One of the best travel decisions we ever made!

Our guides -- Ksenia in SPB and Alexandra in Moscow -- were cultured, knowledgeable and enjoyable to work with. They greatly enhanced our visit, not only with their outstanding tours but in giving us guidance on things to do on our own. They were absolutely spot-on.

Our drivers -- the two Yuriys in Moscow and Andrey in St. Petersburg -- were always prompt and thoroughly professional. Andrey is a fun guy who could be a guide in his own right.

Every aspect of the trip handled by Ulko Tours was perfection. Elena herself was great to work with in setting it up, making it as easy as possible, full of excellent suggestions, and able to accommodate specialty requests (in our case, a Dostoyevsky tour of St. Petersburg.)

We enthusiastically recommend Ulko Tours to anyone contemplating a visit to Russia. In a highly competitive business, their work stands out.

Jean and Al, Chadds Ford, PA, USA





May 19-24 2011

Hi Elena

Thank  you so much for all your excellent arrangements for our trip to St Petersburg.  We got back safely today before the ash cloud from Iceland caused any disruption!  Your drivers and guides were exemplary and we thoroughly enjoyed the company of Luba for two days.  She certainly knows a fascinating amount about St Petersburg and the surrounds.

I would have no hesitation in recommending your company to anyone visiting your beautiful city.

Best wishes for your speedy recovery and I wish you future good health.

Mhairi Munro





8-10 March 2011

Elena

We apologize for the delay in getting back to you but wanted to tell you we had a very memorable trip. Your professional care, attention to detail and willing to bend over backwards to assist our visa issue was very much appreciated. We will definitely share our experience with anyone willing to listen. If you have clients looking for references we would be happy to do this.
Regarding the train tickets refund please send a check for $600.00 and retain the balance as our thanks to you and the team.
Best regards

 

Ed and Joanne





23-30 April, 2011



My husband & I had a wonderful holiday in Russia during Easter.  We were lucky that we had found Elena to arrange the trip for us in St. Petersburg and Moscow.  Elena replied to our queries promptly and precisely every time no matter how minor they were.  Our guides in two cities, Svetlana and Alexandra, were professional and knowledgable.  When we visited museum and palace, it seemed liki we were taking a history lesson.   Elena helped to order circus tickets for us in St. Petersburg without charging any additional fee and prepaid for us.  The driver in Moscow, so sorry I forgot his name, was flexible and helpful. As we found there was traffic in Moscow during our stay, we requested to leave for the airport earlier than the original time in order to ensure we could catch our flight back home.  The driver was on standby around our hotel area that day waiting for our return from the last sightseeing place then set off for the airport. 
I would definitely recommend Ulko Tours to my friends.

Anna Yung





2011 April 21-25

Hello Elena:

Now we are back after a fantastic visit to your city, mainly due to an exceptionel well organized and executed tour by you yourself and your staff. The guides ( Julia and Svetlana) were world class , charming and extremely knowledgeable, the driver( Juri) charming, helpfull and punctual and Alexei professional, well organized and punctual. Your lunch silictions were fantastic, as well meals as locations, giving a super impression of russian dining and tradition.Finally the sights, of course world class.
Our best regards and thanks to yourself and your staff..

Kind regards Leif Søby.

Leif Soby





8 - 13 April 2011

We visited St-Petersburg in April 2011 and made the choice to select a tour guide during our stay in the city. Choosing a guide from Internet brings a little apprehension and we choose Elena Ulko’s agency based on the numerous positive feedbacks found on the web.

From the very first contact with Elena, things started to get moving and preparing the trip to Russia was much simpler. Elena recommended a very nice hotel and organized our detailed visit agenda during our stay.

Upon our arrival, our driver Andrey, always very friendly and helpful took us to our hotel. The next morning our tour guide Luba was waiting for us and we started our guided tour. Luba was very knowledgeable and shared with us many details and information over the city’s history, buildings and off course art masterpieces that you will never learn, should you visit these places on your own. In addition, visiting the city with Luba gave us this feeling that we were not tourists, but visitors discovering with our private guide this exceptional city.

I would highly recommend to everyone to use Elena Ulko’s agency to organize their visits in S-Petersburg. It was a wonderful moment that we will never forget.

Thank you to Elena, Luba and Andrey !

Bursens’ Family.

Frédéric Bursens





26th Feb. to 6th March 2011

Just back from a superb eight day visit to Moscow and St. Petersburg. Elena organised all the guiding and sight seeing in both cities most efficently and courteously. All e-mails and queries were answered immediately and fully. The two drivers, one in each city, were by far the best and safest two drivers we encountered! Elena's knowledge of the museums, churches, palaces and their treasures was superb, as was Alexandra's in Moscow. We finished with a performance of 'Cinderella' at the Mariinsky which was truly magical. A really great experience, due in large part to Elena and her team. A very great thank you to them all. We would unhesitatingly recommend Elena and Alexandra to all our friends when they visit these cities.
An extra tip. Visit 'out of season' when there are no queues and you can take as long as you liki at all the special sites. (and there are a lot of them)

Edward and Kristine Hooper





27 au 31 décembre

j'ai passé une journée merveilleuse avec Antonia qui parle un français parfait.Elle est disponible,cultivée et à l'écoute
merci

nebel





August 2010

My husband and I visited St. Peterburg and Moscow for the first time in August, 2010, and feel SO fortunate to have found Elena ("Lena") Ulko prior to the trip. We are normally very self-sufficient travelers, but would have missed out on so much had we passed up the professional services offered by Ulko Tours.

Lena offered us plenty of suggestions for planning our trip, including setting us up with a guide she knows in Moscow. She was prompt and professional in answering all of our pre-trip emails (and there were many!). Her expertise about Russian art and history made our visits to the Hermitage and Petershof especially memorable.

But perhaps what made our trip most special of all was Lena herself. She was able to accommodate our somewhat unusual request to visit a local orphanage near St. Petersburg, and were very touched to learn that Lena and her husband, Vadim, are regular supporters. We not only had a wonderful trip, but feel liki we have made new friends.

I also feel we were able to see much more of St. Petersburg in a short period of time than the average person who has only a few days in the city. Although we were not on a cruise for this trip, we are past Crystal and Silversea passengers who are familiar with the typical excursions offered on these lines. If you are passing through St. Pete's on a cruise, I would urge you to sign up with Lena and Ulko Tours if you want an experience that will be far more personal and customized than what the cruise ships typically offer.

Thanks so much, Lena and Vadim!

Kate & Scott Pearson, Newport Beach, California





August 2009

We visited St. Petersburg as a port of call during a Baltic cruise, and exploring this beautiful city with Elena's guidance was the best decision we could have made. We had heard so many scary stories about private tours in Russia; but we chose to take a chance and it payed off. Elena is a fun, bright, smart, professional person who will listen to your questions and answer all of them, she will care for you and your family and make sure you always feel safe. It has been a year since we met her and we are still in touch. If planning a visit to Russia, do not hesitate and hire Elena, you are in for a treat!

Susana Shingledecker





12-16.8.2010

Dear Lena,
It is a pleasure to add our feedback to those of your other admirers.
As soon as we started corresponding with you it was clear that you were the answer to our needs when visiting St Petersburg. Attentive to every question, you replied in perfect English, with good advice even for the day in which you could not be with us. The two days we spent with you - one in Peterhof and Pushkin, the other in the Hermitage - were truly wonderful. Your great knowledge and charming delivery, your ability to accommodate wishes, consider limitations, save queuing time, our good and pleasant driver = your husband Vadim - all this gave a very special quality to our visit that would be hard to match anywhere. We are ever so grateful, and already dreaming of coming again to continue exploring this amazing city...
When we do - you will be the first to know.
Good luck with all your projects,
Martin & Ruthi

Ruthi & Martin Fidler





October 3-9, 2009

There is so much to experience in and around St. Petersburg. Elena takes care of all the logistics so you can enjoy to the fullest. She is quite charming and has extensive knowledge of all the cultural/historical sights, along with recommendations for the best places to eat and shop. Russia is amazing but its tourist and transportation infrastructure can be quite frustrating and intimidating to navigate on one's own. It is a once in a lifetime visit for most of us, and Elena can make sure your visit truly pleasant and memorable. Erin Souza, San Francisco, USA

Erin Souza





July 12&13 2010

     We had the change of traveling with Elena during our Disney Cruise in July 2010. Having a private tour with Elena made it possible to visit an incredible number of beautiful places and learn tons about the associated history and culture going at an appropriate pace for me and my family including our 4 and 8 year old kids.

     There is no way we could have enjoyed the trip so much if we had taken the standard tours offered by the cruise partners. Our 2 day stop in St. Petersburg was for sure the highlight of our Baltic Sea cruise. this trip will remain fresh in our memory for a looong time.

     Highly recommended.

Domingo Mihovilovich





19-21 July 2010

     Lena,

     It is hard to believe that we have been home for more than a week now. We arrived to quite warm weather, although it has cooled down in the last couple of days. And, of course, air conditioning is common here so the heat is more bearable.

     We have read that the heat continues for you, and that there was a big storm recently. I hope you were not trying to guide a group around during that sort of weather.

     Thanks again for making our visit to St Petersburg so nice. The visit to the Hermitage with Anya worked out well - I didn't anticipate that we would have an art history lesson as well as getting to see so much of the building! Unfortunately, 3 hours is the maximum that one has energy for such a visit; I know there is much more to see and absorb.

     Everyone enjoyed you as a guide and what you arranged for us to see. They all send best regards.

     If your travels ever bring you to Toronto, please let us know. And good luck with your business endeavor.

     All the best,

David Cope, Toronto, Canada





13-17 July 2010

     Hi Lena' We are "back to reality" after vacation, with all the daily problems, but always thinking about the holiday time.. And of course the nice days spent together un St Petrsburg... All day were full of excitement and learning....  

     Thank you again.. Here I send you some pictures, Best regards to Vadim

Yizraela and Dory





25& 26 July 2010, Disney Magic

     Lena, We have arrived back home now from the Disney cruise.

     Thank you so much for the tour with you. We got to do and see more than I ever thought we possibly could with our very limited time in Saint Petersburg. We could never have navigated our way thru the city and all the various lines at all the sights without your assistance.

     Your knowledge of the city and it's history was very informative really added to the whole experience. Having the personal driver and air conditioned car was an added bonus that not only saved our tired feet but saved us from the warm weather in the city.

     My daughter even has good things to say now about the Hermitage thanks to you finding her pictures of cats throughout the tour!

     Many people back on our boat were very jealous of all the sights we got to see with you that they missed out on by using the cruise excursions. I especially appreciate your ability to accommodate our desire for a flexible schedule and adding in sights such as the Lion Bridge the last day.

     We will definitely recommend you to anyone we know visiting the city in the future and hope to return sometime and use your service again ourselves. If you ever need someone to use as a reference for future people considering using your services I would gladly highly recommend you.

     Thanks again for everything!!!

Eileen Leblanc





17/07/2010 Star Princess

     Do yourself a favour and book Elena as soon as possible. She was brilliant! 

     We were a party of six including two elderly parents with walking difficulties so our programme needed to be flexible and enjoyable. Elena was very personable, extremely knowledgeable (but not in a boring guide type way) and very accommodating to our full and changing itinerary. Fantastic trip (2 days of 5 hours each), good value and excellent personal service. 

     Elena...thanks from us all.

Gary Williams





2010-07-21 HAL Eurodam

     Hi Lena

     We just got home at the end of the week and have finally had a chance to look at our pictures.

     We want to thank you again for the fabulous tours of St. Petersburg. We thoroughly enjoyed visiting your city. We learned so much thanks to your knowledge of history. It was a real pleasure to meet you and we will pass your contact information on to two travel agents we know.

     You had mentioned that you were having a new internet site for contact information. If you could forward it to us, we will pass it on. Please give our best regards to Andrei. He was very kind and thoughtful to us. (Please find the attached photo.)

     Thanks again for everything.

Dawn and Harris Armstrong





2010-06-30

     Dear Elena, Thank you so much for making our trip to St. Petersburg one of the best vacations we've had in a long time.

     From the beginning, your professionalism and outgoing attitude was clearly evident. Your quick responses to our emails and customer service were excellent.

     I went online and found many quotes for tours for our vacation and you were visibly above the rest. While on the tour, you were prompt and very thorough in your explanation of all the historical happenings of the sites. You gave us plenty of time to move quicker if we needed to or to take our time when we wanted to dive down further into your country's rich history. You answered all our questions quickly and effectively. You were also extremely flexible with anything and everything we wanted to do: we felt like we just had a very knowledgeable friend showing us the sites around St. Petersburg, not a tour guide.

      It's too bad we can't clone you and take you as a guide anywhere we go. Anyone would be EXTREMELY fortunate to have you as a guide. You are not just an excellent tour guide, you are a great person! You have truly enriched our knowledge of Russian history and culture and we had a great time learning it from you!

     Wish you all the best!

The Wongs.





2009-10-12

     Hi Elena

     It took us a while to return to our routine after our holiday in Russia so this is the fist time we could find to sit down and write to you.

     Eventually it took us quite a while to finally get back to South Africa because our flight from Moscow was cancelled. Emirates bussed us all the way back to Moscow to the fancy Milan hotel and only flew us out the next day! So we had to go through that terrible immigration twice and the second time they were very suspicious about us already having an exit stamp. We almost never got back to South Africa. The next night we had to sleep over in Dubai also at Emirates cost before being back in SA.

     Thank you so much for you guidance in St Petersburg. It was a true memorable experience. You live in a really interesting and truly grand city. We hope too see it again one day. You were really a professional and very knowledgeable host. You made everything so easy and interesting for us. Even if it was a short visit it was amazing to see the Winter Palace with you.

     I particularly enjoyed the outing to Puskin. Seeing the Dutch Reformed church and the places the Boer soldiers must have seen in 1901 was something my father would have been very interested in. Please write and stay in touch. Should you ever need references we will gladly help.

     Now we have to encourage you to visit this part of the world! We would love to be your tour guides and show you our lovely country!

Faan en Xenia Barnard





July 2009

     Dear Elena ,

     It has already a week passed since we arrived home. We would like to thank you very much for the very prefessional guide tour in St. Petersburg. It made our stay very interesting.

     Be sure that we will recommend you to any friends and relatives who will visit your beautiful town in the future. Further, also thank you a lot for inviting us to attend your brother's wedding ceremony. It was wonderful to see how different it is compared to a wedding here in Switzerland.

     By the way, you have a very pretty daughter and a nice husband... Thanks again, have a nice time and enjoy your guides through this very impressional history of your marvellous town.

Best regards Lidia and Toni





2009-06-01

     My husband and I recently returned from a wonderful and most interesting two week vacation in Russia.

     During our trip, we visited St. Petersburg where we had the delightful experience of having Elena Ulko as a tour guide. It was obvious before we even left our home state of California in the United States, that Elena would be responsive to our interests and needs. With great patience and efficiency we corresponded 20 times! This ongoing communication was not only to work out the business aspects and our itinerary, but included her answering my many queries about travel in Russia, what to bring, wear, and so many other thing one might ask when going to a country where they are unfamiliar with the language and customs.

     With kindness, an upbeat attitude, and an understanding of what it is like to travel aboard (from her own personal experiences), she was there to reassure and make the trip a positive experience. As soon as we met Elena at our hotel, I felt welcomed and knew that this would be a memorable time. She tailored our touring to our interests, requests, schedule and pace.

     Her skill at improvising was most welcome at once when we got caught in a sudden wind and rain storm, she quickly got us inside while she found us transportation to our next stop. She took good care of us, being very flexible.

     And she is totally proficient in English! In addition, when we wanted to purchase a Cyrillic keyboard for our collegiate son, she recommended the stick-on overlays and even picked it up for us. Knowledgeable, forthright, warm, and funny, we learned a lot about history, art, and culture while laughing and feeling relaxed.

     And even though we hired her for only 3 days out of our 6 in St. Petersburg, she assured us that we could handle the rest on our own and advised us on what other sites to see, how to travel to them, time schedules, where to pick up tickets for foreigners, and gave us names of restaurants that fit into our budget.

     We would definitely be hiring Elena as a tour guide.





2008-07-06

     Wir koennen kaum mehr lobende Worte ueber Lena finden als jene, welche schon andere Reisende ьber Sie geschrieben haben. Sie ist wirklich eine sehr intelligente und professionelle Reisefuehrerin und gleichermassen eine дussert angenehme Person.

     Sie fuehrt die meistens kleine Reisegruppe (3-7 Personen) sehr kompetent durch die Stadt, zeigt alle wichtige Sehenswuerdigkeiten und kann jedermanns Frage beantworten. Lena hat ein sehr breites Wissen ueber alles, was ein kulturbegeisterter Reisender nur wuenschen kann.

     Die Fuehrung ist in englischer Sprache, welche Sie perfekt beherrscht. Wir koennen Sie fuer eine Tour in St. Petersburg sehr empfehlen. Sie werden es selber erfahren, so viele positive Meinungen kommen nдmlich nicht von ungefaehr!!!

Vielen, vielen Dank Lena Eva und Istvan Lauko, Schweiz





2008-06-29

     We have just returned from a wonderful five day tour with Lena. Lena and her friends exceeded our expectations and simply could not have been better. Without her, we would not have been able to see as much as we did and to have as good a time.

     The fee was money very well spent. Lena provides a tremendous value to anyone seeking a guide in St. Petersburg.

Mark and Amy Wolfe Manassas, VA





2008-05-17

     Elena, I cannot tell you how fabulous our trip to St. Petersburg was, and that was, in large part, due to you!!

     I'm not sure what we would've done without you! The city itself is magnificent, but having you with us for our 4 days there, making the city come alive through your interesting and informative dialog, was absolutely phenomenal.

     I can't thank you enough for your flexibility, your insight, your humour, and your knowledge of Russian history - as you noticed, Dad was much more 'in the know' than either Ismail or me, but by the end of the trip, I was the one reeling off the order of the Romanovs!

     Please, please, please keep in touch - more than anything, I can truly come away from our St. Petersburg experience saying I've made a new friend. Take care and tell Andre we all said hi. Miss you already!!

Kind regards, Liz Mirza





2008-05-13

     The highest rating goes to Elena Ulko for her time with me, my daughter and son-in-law, Elizabeth and Ismail Mirza, April 30 through May 3 ,while in St. Petersburg.

     She spoke impeccable English, was very knowledgeable of Russian history, and made our visit to St.Petersburg an exceptionally pleasant and memorable experience. She set up a comprehensive, interesting and informative itinerary for us, was always prompt, very helpful with ordering, etc. in restaurants, and was a delight to have around. She made herself completely available to us for anything that we wished to do. Whenever we needed a driver, Andre was punctual and helpful.

     Having Elena with us was more like having a friend than a tour guide. Her knowledge about the many palaces, cathedrals, parks, statues, districts, etc. in and around St. Petersburg was exceptional. She has a delightful sense of humor. I would not hesitate to recommend her highly to anyone who is anticipating visiting St. Petersburg.

Ken Henry





2008-05-12

     Elena, Thank you for a truly educational and fun-filled 3 days at St. Petersburg last month. Not only did you do a great job in terms of planning the trip's itinerary, you helped Liz, Ken and I execute it to perfection to maximized the amount of stuff we could see.

     I found your knowledge of the Russian history, the sites and key figures to be very thorough and helped generate our own curiosity and intrigue around the city's history. But most impressive was your ability to be flexible around the itinerary and keep the events exciting and fun. I was not bored for a single minute during our trip.

     Thank you!

Ismail





2008-05-11

     Dear Lena,

     Thank you so much for your time and patience while organising this trip for us. The days we spent with you were certainly worth every cent we had paid for your services and I'm very glad we got you as our tour guide in Saint-Petersburg!

     Now we're safely back home, looking at the photos we had made and re-experiencing it all over and over again. thank you so much!!!

     God bless you.

Paul and Jean Garvick





2007-05-31

     Lena and I emailed for several months setting up every detail of our October 2006 trip to St. Petersburg.

     She was very patient with my myriad questions and concerns. In addition to arranging for transportation to and from the airport, she provided 2 days of guided tours, one in the city and one to the palaces in the suburbs, both of which were very interesting and gave us a great feel for St. Petersburg and Russian history.

     We were very happy with Lena's hotel recommendation (Arkadia) as well. It was perfect in terms of location, security, cleanliness and service.

     Lena's English, written and spoken,is excellent (I was impressed!), as is her knowledge of the sites we went to and the city's history.

     Our driver, Andrey was courteous and prompt.

     Our trip to St. Petersburg was wonderful thanks them!

Carol in New Mexico, USA





2006-10-21

      While I and a friend were in St. Petersburg October 13-18, we used one Elena as our guide.

     What a lovely person she is. She arranged to have us picked up from the airport and also our return, plus we used her for three days to personally take us around -- one day with a driver, Andrei. She is very, very knowledgeable about Russian history and her city.

     She made our trip very enjoyable and it would not have been near as good had we not had her as our guide.

Debbie Suman





2006-06-05

      Just got back from our trip from St Petersburg.

      Lena was wonderful-She packed all the sights she could into our 5 days. Her knowledge of all the museums and palaces made the places seem alive. it was especially helpful to my husband, who really had not had time to read up & research the city-One of the highlights was at St Isaac Cathedral-when she went up on the dome collonade with him, and showed him all the highlights of the city.Peterhof, Pavolosk, Catherine's Palace were all brought to life by her stories-And by the end I could almost answer her questions-well maybe i needed a little prompting!

       Lunches were always delightful , she helped us with suggestions and encouraged us to try new things Russian.

       I will surely recommend Lena to anyone !!Thanks for great memories!!





2006-05-12

     We had such a great weekend in St. Petersburg and, in particular, our guided tour on Sunday was very much a highlight.

     Thank you for all the information you provided and for helping us both in the restaurant and at the marathon presentation event.

Best wishes, Frances





2005-10-09

     Dear Lena,

     My husband and I have returned from Saint Petersburg and I would like to tell you what a marvelous time we had. From the very beginning, this trip was more of a pilgrimage than anything else and when I told you I "stumbled" on to your website, I really knew in my heart that that action was an answer to prayer. We were not going to Russia just to see the sights and look at pretty palaces. We were going on a journey that was spiritual and I needed just the right guide to help us on that path. When Lena began corresponding with me, it became apparent that she was the person to take us on our journey. I don't think she even yet knows what it was that made me know she was the one, but there was one line in her correspondence that made me know "she got it" and directly or indirectly knew what we were about and why we were coming there. 
     As we had discussed prior to the trip, my husband and I would have already spent more than 3 weeks traveling in Europe before we actually came to Saint Petersburg. Had we had a guide that only took us around and did not interact with us, it would have made the end of our trip nice, but not special.

     We spent four marvelous days with Lena and she mapped out our daily programs well to fit our desires, actually leaving the most important things until the very end. I do not really know why she chose to take us to Saint Trinity Monastery for church on Sunday morning except that she likes the choir there, but what she didn't know was that I have a nine year old grandson who has really been struggling and Saint Alexander Nevsky is his patron saint. Since that is who is buried at that monastery, I was able to light a candle and pray for my grandson there. It was a moving experience and one that I will remember always.

     The main reason for our trip was to visit the Smolensk cemetery to visit the tomb and chapel of Saint Xenia and that was the next thing on our agenda after the church service. That was an experience of a lifetime and just knowing that Lena was taking us and understood the reason why I needed to go there was very special, to say the least. But the next part of the day was the big surprise. Lena had invited us to come to her home for dinner and we were so honored. We could not believe how it touched us to be in her home and meet her family and interact with them. There are no words to describe our feelings as we left these people we had never met, and yet, after one evening together we felt we had made friends with them and had shared a little piece of their lives. It was a priceless experience and one of those moments in time that you know can never be repeated but will live with you always.
     Lena was wonderful and Andrei was incredibly polite and sweet. He is a very humble man and very enjoyable.
Please know, that if I ever have the opportunity to recommend your services to anyone traveling to Russia, I will. It was well worth our money to have both Lena and Andrei.

     You will remain a friend for the rest of my life and I hope to stay in touch with you always. If you ever have the chance to come to the states I would love to have you visit in my home. You are a gem. It was a pleasure doing business with you.

Penny and Dean Brunner, Santa Barbara, USA





2005-09-17

     Many thanks.

     We do want to say that Lena was the deciding factor in us choosing her services. Our friends had used another agency but I immediately connected to Lena's first e-mail. She responded quickly, in perfect English and answered every question we had. She continued to do that throughout our correspondence-separating each question and providing a detailed answer. That takes both time and dedication. She was informative, organized and really cared that we had a positive experience.

     While we could have been assigned another guide (you offered many highly trained guides) we were thrilled that Lena could be our guide. Meeting her was such a pleasure. She made our stay in St. Petersburg so special. I was amazed how well she could accommodate to our needs-as my husband and I had different interests. Lena knows her city but she also knows how to making touring fun. I can hardly wait to refer her and her service to our family and friends.

      She's an outstanding professional.





2005-08-09

Just wanted to tell that Lena really did her Job.
She was very thorough, polite, witty, VERY timely and extremely Knowledgeable.

She wanted to give us a test at the end but we refused. Who could remember so much.


She made the trip for us. Many thanks and for sure we will recommend her.





2005-07-18

     I am Maurice Garrett the traveling partner of Marvin Lutzker.

     I am writing to tell how professional Lena is and how much we enjoyed our trip to St. Petersburg. She was great, knew her subject matter and her manner made our visit a pleasure. She is so enthusiastic that when we were reluctant to continue she was able to convince us to move on. We thoroughly enjoyed her and our driver and will not hesitate to recommend them to anyone.

     Please feel free to give our names as a reference.

Sincerely, Maurice and Barbara Garrett





2005-07-15

     What a pleasure it was to spend the better part of 3 days with Lena Ulko as our personal guide in St. Petersburg, Russia during White Nights season in June 2005.

     Lena spoke perfect English and was extremely knowledgeable about Russian art, architecture and history. She was a lively and charming person to be with and we were very reluctant to leave St. Petersburg, and Lena in particular.

     We have been privileged to have had some superb guides during more than 50 years of travel to some of the most exotic and difficult places for tourists to visit throughout the world. Lena is at the head of the class in this regard.

     Prior to our trip, we had three months of extensive email correspondence with Lena about our interests. Given the time constraints of less than 3 days at our disposal, she did a superb job of avoiding the throngs at all the attractions during the height of the St. Petersburg tourist season or getting us through them easily when necessary... and covering all the ground we planned to cover.

     How can anyone possibly know as many special routes to the best toilets in the massive Hermitage while almost everyone else had to stand in long lines to visit the lesser-quality ones? Don't laugh... this is more important than it may seem to you if you've never been there before.

     Amazingly, Lena was eight months pregnant when she first started corresponding with us, had her beautiful, healthy Diana a month later and was spending long days touring with us just two months after that.

     Our only regret... not spending more than three days in St. Petersburg with her.
     Here's to our next visit, Lena!

Betty and Steve Zimmerman





2005-06-27

Dear Lena,

We would like to thank you sincerely for your excellent guiding of us in
St. Petersburg. We believe we may have taken you to places that are not
usually in your guiding itineraries, but we are sure you didn't mind that.


We have now returned home from our holiday in St. Petersburg, Helsinki
and Tallinn, but there is no doubt that our star location was St. Petersburg.
You are fortunate to live in such a beautiful city with so much history.

Again, many thanks. Also, please accept our best wishes for your marriage
next month.

Elizabeth and Roger





2005-01-11

     Hi Elena,
     This is Miya and Fred. We are so happy to have met you and to have been able to visit your beautiful city. It was a wonderful time and much of that is due to your gracious sharing of your knowledge about your city. You made our visit with our son a very joyous time and we thank you. so very much.

     Please send me your postal address so that I may send you a little something from El PASO , TEXAS,USA. Nothing fancy just something typical of this western city where we live. OK?

     Hope to hear from you soon.

Sincerely, Miya and Fred





2004-09-08

     Lena, 
     I want to add my appreciation for your excellent work. It was a pleasure meeting you and you made our St. Petersburg visit one I will never forget.

     Thanks

Jim





2004-07-25

       For three days this summer, we had the pleasure of being in St. Petersburg with our guide, Elena Morozova. We certainly were in capable hands for she not only was knowledgeable about all of our sites, but was a terrific help when we went to visit an artist whose work we had viewed in Santa Fe.

       We felt that all the time we spent together was both fun and informative. In fact, we feel that we have made a friend for life. Our only regret was that we could not witness her wedding, but she has promised to send us pictures.

       Her English was exceptional. My only regret is that we could not find my sweatshirt. (She would know what I mean).

       Finally, we would recommend her to anyone who wants a friendly and informative guide.

Hunter Temple





2003-08-29

       Lena was AWESOME as my daugthers described. They all got along like a house on fire! She was very down to earth, an endless source of interesting information, personable and friendly! Words can't describe how well the day went and how grateful I am for her company. 
       Thanks again!

Sharon DeFreez