State Registration MBT# 014816
(855) 866-8773 TOLL FREE
(855) 866-ULKO (8556)
+7 911 926 47 24
We have just returned from our Baltic Cruise and wish to comment on the excellent service we had from Ulko Tours. There was only one disappointment and that was the Helsinki part. We were given the wrong starting time , so were on the quay about 2 hrs early . A phone call to the office did clear that up eventually. The guide on the tour was also the worst . All the others were great . Our favourite guide was Mariane in St Petersburg , and the driver Alexei. They were excellent. Mariane knew her stuff and told it to us in a most engaging manner , and also had some humour when required. Alexei was a most excellent driver.
This one let the team down I feel . However, I will recommend your company for others.
Explore RUSSIA and SCANDINAVIA with ULKO!
Don't go for less, choose the best!
Our dedication to work and superb customer service has led to publication of a dedicated chapter in Customer Service for Hospitality and Tourism, Chapter 11, by Simon and Louise Hudson, Goodfellowpublishers.
" I’m Elena Ulko, President and CEO for ULKOTours , and I’m happy to introduce you to the superb experience of exploring Russia and The Baltics with a local!
If you are planning a trip to St.Petersburg & Moscow in Russia, Tallinn, Helsinki, Stockholm, Copenhagen, Berlin, Riga, Vilnius, Amsterdam, Oslo and Aarhus and have come across ULKOTours website then I'm sure we will be able to help you plan your visit so that it would become one of the most memorable and enjoyable experiences for you.
Our top guides and professional drivers will make sure that your visit to Russia and the Baltics is safe, memorable and exciting! "
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Being a Happy Mom of Three Kids I know what it feels like to travel with these little noisy bundles and I’m happy to assure you that no matter how old your children are, we will create a unique program concentrating on making everyone happy and excited about Saint-Petersburg!
Feel at ease to request a larger vehicle for no extra charge (say, a mini-van that seats up to 7 people instead of just 4 - so that kids could take a nap) or to ask for free bottles of water for everyone waiting for you before the tour.
Lightweight strollers, car seats, napkins, diapers, toys, books – I can get you ANYTHING for the little ones to make them happy while on tour! And NO extra charge!
Yours, Elena Ulko